We paid £620 for a Wc the cistern was 10mm out of line with the bowl! They pretty much told us tough take us to court. We spent £1646.40 on a quality shower screen, we checked it when delivered for any breakages, we didn’t take the time to check every part was the boxes within 7 days, almost an impossible task on a full rebuild and very little bathroom fitter time! Anyway it turns out that one of the glass panels and fixing brackets was missing! All they said was you should have checked within 7 days! Know they want us to buy another panel from them! Even the fact we have to deal with two very large faults on their behalf! They take no responsibility! I wish I paid the extra at a shop where people are accountable and helpful! Be careful with this lot! I doubt if I would have noticed in 7 days, if anything would have been different based on their customer NON- service with the expensive Wc! If you can think of the worst swear word that’s how I feel about this company!