Honestly stay away. Spent 22 days chasing with emails, No communication of delay, blames third party, staff rude, no contact number for this company so all emails, told numerous of times you’ll get a reply on a certain day then they never get back and feed you excuses. Items of poor quality, so stressful dealing with the customer service team, stay away from Charlotte, Aaron and Robyn. Directors apparently aware of issue but got nothing to say for themself. Never dealt with such an awful company, no customer service skills what so ever. No communication between the staff, one tell you one thing and the same day someone tells you something else, full of lies. Not one to go out my way to write reviews but this company need investigating. Felt so let down as a customer and so frustrated and got no where at all. Awful experience