Steve Shields
UKbride, part of Whitespace publishing are a business that uses hard sell to offer businesses “Free” adverting which they claim is without commitment. The actual process you sign up to commits you to a 12 month non cancelable contract at the end of your “free” six months unless you have requested a stop code. They give no notice that your “free” trial is ending and then hit the business in question with a invoice, in many cases over £2,000, for the next 12 months regardless of whether the business wished to continue advertising. UKbride take a super aggressive stance with businesses receiving solicitors letters, threats of insolvency, threats of debt collection and court action if they do not immediately settle the invoice that is sent. They have even been known to send out fake court documents to deliberately bully and intimidate as well as making fake claims as to sales and leads generated. If you ask them to cancel they will state they will only stop the advertising if you pay the invoice (we have this in writing) which is demanding money to not provide a service. There are even instances of people trying to cancel, UKbride refusing to let them cancel, and if the dispute hits the anniversary of the disputed contract they then invoice the client again for a further year. UKbrides business practices seem to be based on hard sell, deception and threat and are causing untold misery to dozens of wedding related businesses throughout the UK. There is a now a large group of individuals and companies from the wedding industry who are working together, sharing information and experiences, to expose this organisation and fight them if necessary through the courts. If you need help dealing with UKbride then google Steve Shields and I will be delighted to help.
2 years ago
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UKbride has a 1.2 average rating from 107 reviews

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