VENDORS AVOID AT ALL COSTS! I wish I'd looked on Trust Pilot before agreeing to the 6 months try before you buy with UK Bride as it is all a big con. They target small businesses with this offer as a way to boost business but there is no way of getting out of it before the end of the 'opt out' period, then after no communication at all from them you receive a bill for £2k+. Despite using their contact form on their website to try to stop the subscription before the 'opt out' date there is no record of that on their system. There is nothing on their website to 'opt out' the FAQs are vague and again it's not clear how to 'opt out' or even downgrade. They take days to reply to emails requesting information or do not reply at all. When you do get someone to reply their emails are threatening and are clearly pre written like they have this issue a lot. The information they give you in response to your arguments is copy and pasted text from parts of the website that are buried in submenus. After a lot of backward and forwards over payment I asked for the stop code so this doesn’t happen again. I was told I had to apply for one and got given a link to their website, which goes to buried page - why this isn’t available in the first place I don’t know? Since joining we’ve had over 100 requests but nothing has converted into business. This is then when their communication changes to like you’re at primary school and again you get a pre written reply that says they don’t guarantee business etc and that their customer service team is on hand to help get ROI on leads generate. But no one ever contacts you direct to offer assistance like your led to believe when you sign up. I have only ever had one reply from a lead I sent information to say thank you for the information – the rest totally ghosted. At the moment I am stuck in contract and can’t see a way out without legal fees we can’t afford as a small business. I am going to test their theory about the Customer Service team and see if it makes any difference to converting ROI. I have applied for the stop code and have kept records so if they demand payment next year I have evidence. I wish I have print screen when I send the original request to cancel. This company should be ashamed of the way they do business. Avoid at all costs!