Stuart Sloan
AVOID AT ALL COSTS: It’s a shame I have to even give them one star if I could it would have be 0. As a wedding photobooth company I subscribed to a 3 month trial advertising contract in October 2023. All the leads I got were really low budget or very high with very low amount of guests, however I answered them all over 300 emails sent out. But not one booking was made and only 2 replies one got married last year and the other was getting married abroad. In January this year I heard from a fellow wedding supplier about the fraudulent and underhand issues that other suppliers were having with this company. Basically UKbride were taking unauthorised payments from suppliers. I emailed and called the company advising that I did not want to renew a subscription for something which was providing zero return on investment and was told that I could cancel my contract/subscription with them by using a STOP code immediately prior to my renewal payment this January I did this and was assured by the customer person on the phone that no further payments would be taken and that it doesn’t work for everyone on the 11th of January UKbride took another payment from my bank account! How they can get away with stealing from suppliers in this way is unbelievable. I would urge anyone to have a look at the Facebook group "Wedding Industry Iniquities" to gain more of an insight into how UKbride operate. UNSCRUPULOUS is too kind a word for these people! Save yourself a lot of hassle and avoid this company like the plague ... I wish I had.
2 months ago
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UKbride has a 1.2 average rating from 106 reviews

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