Purchased a G1 Chamo hoverboard for Xmas, 3 months later it only works on the left side and is dead on the right. I first explained this on the phone then was sent a link to recalibrate it which I already did. Sent the email along with an order number, address and video of it malfunctioning. Received an email back saying that they couldn’t find it on their system so there was no warranty. Most companies determine age of product by the serial number which I also provided a picture of. The product has their data tag on it yet they are not taking ownership of the electrical fault. I knew I felt fobbed off and that the consumer act of trading standards was in breach when I was quoted £80+ to repair it. I am a person of principals and integrity and when I feel that’s not being shown fairly I will fight it tooth and nail for the sake of it and not for the money. I will be contacting trading standards with copies of all emails and take this all the way. I wish they just did what most companies do and that’s a no quibble repair or replacement. It’s not like we are asking for money back. Please do the right thing as negative feedback plastered all over the internet is never a good thing for any business.