Is having an awful experience with this company ordered a Segway for my daughter over two weeks ago they took the money out my bank 5 minutes after my order , Segway never arrived they emailed to say they ran out of stock they're getting more in but not till the following week , following week came still no Segway , requested a refund because we've been waiting too long this was last week still no refund had an email on Monday saying refund has been processed will be in my bank Wednesday 16 th august and surprise surprise no refund , they ignore my emails and messages and I'm still waiting for my refund !! Awful company