Had the hoverboard for 20 minutes, alarm kept sounding, sent it back on Wednesday 22nd of May... Dpd tried to return it on the 24th.. to no answer.. (photo looked like a derelict house) then I contacted UK sedgboards again.. they blamed DPD said it would be delivered to the right address (even though I printed off the return label they sent me) on Tuesday 28th.. tracked my parcel again to it saying.. driver cannot find the address... phoned UK sedgboards for the second time.. they have said it’s all DPD and it will be with them today which is Wednesday 29th... still to hear back... I have now got a very disappointed girl without a birthday present for over a week now with no date of when I shall get mine back or repaired.