I bought a very expensive flat iron and expected it to be in the box when my package arrived but it WASN’T! On top of that the customer service representative wasn’t any help. I work really hard for what I have and I don’t just have 200 bucks to throw away because Ulta can’t send people what they purchased! They sent the free item(blow dryer travel size one) but they sent it in a box that the flat iron couldn’t have fit in so that’s how you know they didn’t send it!
8 months ago
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