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Anonymous
I’m extremely disappointed with the CONSTANT cancellations at Ulta located at 40460 Winchester Rd, Temecula. Every single time I schedule a SKIN appointment, it gets canceled last minute because the person is sick; I book months in advance because I am out of State. I think the attention is focused on their local clients (which I understand) but should be honest about it and just not book out of states period. Very frustrating, unprofessional, and shows a complete lack of respect to customers’ time. If the technician is sick this often then they should have two people on their staff not just one. I’ve rearranged my own schedule repeatedly only to be left hanging on the day of. A one-time cancellation is understandable, it happens, but unacceptable when it becomes a pattern. I can no longer rely on this business, will not make any further appointments and you should not either if you value your time.
2 weeks ago
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Ulta Beauty has a 2.7 average rating from 304 reviews