Bought a product that was running a promotion for an additional product. Surprise, surprise, they didn’t have the promotional product, and they NEVER had it during the entirety of running the deal. Customer service wouldn’t help. Told me just to return the product I had bought, but since it was open, it’s not returnable. They refuse to ship the promotional product. The manager at the store was rude and said there was nothing she could do and that she wouldn’t escalate the issue. False advertisement and zero accountability
15 hours ago
Ulta Beauty has a
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