ordered iphone 7 rose gold 128gb. Received iphone 7 sliver 32gb. I returned straight away advising I needed to purchase correct phone from elsewhere as you advised would take 7 days to process return and a further upto 7 days for correct 1 to be sent. I did everything correctly and was your company that provided misleading phone as the box said 128gb and staff member confirmed that. The storage in the phone was 100% 32gb!!!
I have tried on numerous occassions to chase the refund and as of today 26/8 to no avail.Customer service is a non entity I am afraid.purchase, return and refund have been extremely hard work. REFUND not received.
2 years ago
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