I have been using Ultius since March of 2018. In the beginning, the quality of papers that were being written were great. Need little to no editing. In the last 6 months, the papers being completed by the writers have been horrible. I have had to request revision on just about every paper due to plagiarism, not following instructions that were submitted with the order, reference issues, incorrect citations within the paper and references, and so on. I have had to spend unnecessary time having to redo papers, editing papers after comparing the information to the source used and finding that a lot of it was word for word and not paraphrased or in quotations. Customer service has been great with compensating but the issues are still happening with my papers. The quality control/department who looks over the paper before uploading it to your account, NEEDS TO BE FIRED. This is because they are not catching issues within the order before uploading the "completed" order to the customer and there has been times when the writer messages and states I have finished your order and is being looked over by the quality department and 15 minutes later, my paper is uploaded. I WILL NO LONGER USE THIS COMPANY FOR ANY OF MY ASSIGNMENTS.