I have been using Ultius for a while now and anytime I have any issues they are always quick to respond and resolve. In this instance Delia from the Client Success Team did a fantastic job resolving the issue with my order. I had placed in order, and no writer had accepted it on the day it was due. So I reached out and told the client success team, where then Delia found a writer to work on my order, as well as compensate me for the amount I paid when my original timeline was not reached.
6 years ago
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