I ordered Wilks USA TX 750 pressure washer plus Patio cleaner attachment, both arrived the following day ( way before they were due to arrive) the manual was perfect and easy to assemble ( although I'm not DIY guy at all ) all went very well until I made an error while operating it and the hose touched the hot exhaust and caused a puncture , I called them explaining the issue and as it was my fault I was more than happy to pay for a replacement, Hannah dealt with my query and she was very prompt and professional in dealing with it, I was not charged for the new hose and it was delivered the following day, this is amazing customer service and I'm very delighted with the outcome, my patio now looks like brand new and it was doe in fraction of time compare to my old electric pressure washer!! very well done Union Mart and once again thanks to Hannah , she is an asset to you, keep up the good work .