Ordered a jacket in 29th Nov, did not receive the order and was told will get the replacement and I have not receive the replacement for a long time. finally I decided to cancel the existing order and I did cancel and I have made a new order thinking it will be quicker, its almost a week and did not even get the conformation and did not get my money for the previous purchase. spoke to a customer service staff, could not hear her voice properly and phone got cut.