Item I wanted was not offered at the store near me so I was forced to buy it online. Because of its poor description online, I found out when it was delivered that it was woven, not knit. So I wanted to return it. Due to their ridiculous return policy I had to pay ANOTHER fee to return it so I paid $14 . . . for NOTHING! I wrote a review of the item (twice bc they kept asking me to review the item) but neither of my reviews appear online bc they praise the product but are critical of the poor customer service that forced me to return this item. I love the prices and quality of their clothes, but their policies and lack of customer service are a real turn-off. Will probably not shop there any more. Disappointed and aggravated that they are so "deaf."