OK my problem is is getting stuff that you ordered online on the store where you choose and the people there are too lazy or maybe they don’t know how to operate the computer and check if there’s already in the back they asked me so much question for a simple jacket I got my government issued ID state ID New York And still they saying that they can’t check my jacket if it’s already there but I spoke with the customer service yesterday and they told me just to go there and present mic ID and they will help me get my jacket which I ordered online do you have to change the kind of customer service and helping a customer who already paid for the jacket to find a jacket or take the extra effort and look for the jacket in the back the manager I guess said and he said he doesn’t have any record with it but that doesn’t apply to any store that got they ordered online and you should be able to have a record about stuff that come in your store so I’ll give you guys one star for customer service