Don’t do online orders with them. I had an awful experience. It’s a long story and it still makes me upset thinking about it. I paid $19 for priority shipping and it wasn’t delivered on the promised date. I contacted them and they told me that they’ll stop the shipment, but it was still delivered… in order for me to get a refund, I have to pay extra to ship it back. Plus their help service is awful! I contacted a couple of time, and nothing was done. The last time I contacted, they finally gave me the shipping label free of charge. So I sent the package back to them. But it will take them up to 4 weeks to give me the refund and I might not getting the $19 I paid for the shipping… it’s just not worth it for me to shop online with this brand.