Called as Hermes delivery didn't happened. I kept receiving emails from Hermes saying that they would deliver between whatever time and it never happened. Then an email saying that the delivery has been delayed and the same happened the following days. Contacted Uniqlo and have been told that I couldn't cancel my order and I might not be refunded. This, the operator said, was in the terms and conditions. I don't have my order, Hermes keeps on not delivering it and I might not be refunded. Lets see. I will certainly not let of of this.