My phone request to send a magazine subscription to my daughter in law for Christmas was dealt with in a very efficient manner but when l asked how l could let her know about the gift l was told l could purchase a gift card that was almost £2. I did so but when l received the card it was generic and just advertised your company. I rang to complain and was told l should have been informed of this prior to purchasing it. This is disappointing and I'm afraid the card went in the bin.
6 years ago
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