Hi Julie,
Thank you so much for your lovely review!
We're delighted to hear that you're happy with our service and that your magazine arrived so quickly. We always aim to get our customers' orders to them as promptly as possible, so it's wonderful to know we've met your expectations.
Thank you for choosing Unique Magazines, and we hope you enjoy reading your magazine!
Kind regards,
The Unique Magazines Team
“I find this magazine rather frustrating because the clues don’t always seem accurate for the answers. When I look up the answer I disagree that it matches the clue.
Also quite a few answers are strange words not commonly known. I don’t think words need to be odd or rare to make puzzles more clever.
I am a voracious reader with a good vocabulary and rather than finding my brain challenged I find it annoying.
I have a different puzzle collection magazine which I prefer.”
Hi,
Thank you for taking the time to share your feedback.
We're sorry to hear that this puzzle magazine wasn't quite what you were hoping for. We understand how frustrating it can be when clues or answers don't feel intuitive, particularly when you're looking for an enjoyable challenge rather than one that feels confusing.
We appreciate your comments regarding the clues and the use of less familiar words. Customer feedback like yours is valuable, and we'll be happy to pass your comments on to the publisher.
We're pleased to hear you've found another puzzle magazine that's a better fit for your preferences, and we hope you continue to enjoy it.
Thank you again for your honest review.
Kind regards,
The Unique Magazines Team
Hi Sally,
Thank you for taking the time to leave a review. We're delighted to hear that you've found our delivery service to be reliable and prompt.
We do understand your comments regarding the cost of shipping to Australia. International shipping costs have increased significantly in recent years, and we always strive to keep our postage charges as competitive as possible while ensuring magazines arrive safely and in good condition.
We really appreciate your feedback and your continued support.
Kind regards,
The Unique Magazines Team
“I have an international subscription to Woman and Home, which has increased by 42% (fortytwo percent!!!) since last year from £175 to £250. How do you defend this exorbitant increase? I will have to find another way to get my magazine when this subscription ends...........”
Hi Vibeke,
Thank you for taking the time to leave your feedback. We're very sorry to hear about your disappointment with the increase in your subscription price.
We completely understand your concerns. Unfortunately, this increase is the result of new EU import regulations that came into effect on 1st July 2026, introducing additional charges on parcels entering the EU. As magazine subscriptions are dispatched issue by issue, these charges apply to every individual shipment throughout the subscription.
Rather than customers being asked to pay unexpected customs or handling fees when their magazines arrive, we've incorporated these costs into our pricing upfront. While we appreciate this has resulted in a significant increase for some international subscriptions, these charges are outside of our control.
We genuinely value your custom and are sorry that these changes have affected your experience. If you'd like to discuss your subscription in more detail, please don't hesitate to contact our customer service team—we'd be more than happy to explain the changes and answer any questions you may have.
Kind regards,
The Unique Magazines Team
“"I am so glad I found Unique Magazines. I had been trying to track down a specific newspaper for ages and finally found it in stock on their website. The ordering process was smooth, and the paper arrived super fast and in perfect condition. Excellent service from start to finish!"”
Hi Julie,
Thank you so much for your fantastic review!
We're delighted to hear that you were able to find the newspaper you'd been searching for and that the ordering process was smooth. It's great to know your order arrived quickly and in perfect condition.
Thank you for choosing Unique Magazines and for recommending us. We really appreciate your kind words and hope we can help you again in the future.
Kind regards,
The Unique Magazines Team
Hi Alison,
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with both our communication and the service you received. Knowing you'd recommend us to others really means a lot to the whole team.
Thank you for choosing Unique Magazines, and we hope to help you again in the future!
Kind regards,
The Unique Magazines Team
Hi Diane,
Thank you so much for your lovely review!
We're delighted to hear that your granddaughter has been enjoying her magazine every month for the past two years. It's wonderful to know that it continues to arrive on time and that you've been happy with our service.
Thank you for your continued support, it really means a lot to us. We hope your granddaughter continues to enjoy every new issue!
Kind regards,
The Unique Magazines Team
“Dance Europe is a very good and interesting magazine. It.s great fun to read all the updates about dance. The packaging with my first issue was beautiful. I would thoroughly recommend Dance Europe. L. aged 13.”
Hi, Thank you so much for taking the time to leave such a lovely review!
We're delighted to hear you're enjoying Dance Europe and that you're finding all the dance updates so interesting. It's also wonderful to know that you were pleased with the packaging of your first issue.
Thank you for your recommendation, it really means a lot to us. We hope you continue to enjoy every issue!
Kind regards,
The Unique Magazines Team
Hi Ann,
Thank you so much for your lovely review!
We're delighted to hear how much you're enjoying the magazine and that you feel it's such good value for money. It's wonderful to know you have your own way of reading it, from the stories and serial through to the rest of the magazine.
We really appreciate you taking the time to share your feedback, and we hope you continue to enjoy every issue.
All the best,
The Unique Magazines Team
Hi there,
Thank you for your lovely review.
We’re so pleased to hear that you were happy with the service and that your magazines arrived on time.
Thank you for ordering with Unique Magazines, we really appreciate your support.
All the best,
The Unique Magazines Team
“I THIN THIS IS A BRILLIANT READ. GIVES YOU A GOOD RANGE OF NEWS FROM WSL @ WSL 2, GRASS ROOTS AND INTERNATIONAL MATCHES AND REVIEWS. IT'S GOOD VALUE FOR THE PRICE YOU PAY. SOMETHING I ALWAYS LOOK OUT FOR IN THE POST EVERY MONTH.
REALLY ENTERTAINING PAPER.
PS, PROBABLE A FOOTBALL CROSSWORD PUZZLE OR WORD SEARCH. THAT WOULD BE OFF INTEREST. FRANK”
Hi Frank,
Thank you for taking the time to send us your feedback.
I'm delighted to hear how much you enjoy the magazine and that it's something you look forward to receiving each month.
It's great to know that you appreciate the mix of WSL, WSL 2, grassroots football, international matches and reviews. We're pleased to hear that you feel it offers good value for money and continues to be an entertaining read.
I particularly like your suggestion of including a football-themed crossword or word search. I'll be sure to pass this feedback on to the publisher, as I'm sure other readers would enjoy this too.
Thank you again for your kind comments and continued support.
Kind regards,
The Unique Magazines Team
“Rubbish, heard nothing in 4 weks after signing up for a subscription. Emailed customer service twice to no avail. Shockingly poor service. It seems they take your money then ignore you ! DO NOT WASTE YOUT TIME OR MONEY ON THIS COMPANY !!!!!!”
Hi Jane,
Thank you for your review.
I'm sorry to hear that you have been disappointed with your experience.
I replied to your email yesterday with an update regarding your subscription. Unfortunately, the current issue of Daphne's Diary (Issue 04 2026) is out of stock, which is why your first magazine has not yet been dispatched.
My email explained the following:
"Thank you for your email.
I can confirm that the current issue (No. 04) of Daphne's Diary is out of stock, but we are due to receive Issue 05 2026 very soon.
As soon as we receive our order for Issue 05, we will get the first issue on your subscription dispatched.
Thank you for your patience and understanding."
I apologise for the delay and any frustration caused. We certainly do not take customers' money and ignore them, and we always aim to respond to enquiries as quickly as possible. If you have not received my email, please check your spam or junk folder, or contact us again and we will be happy to help further.
Kind regards,
Jessica
Customer Experience & Marketing Operations Executive
Hi Ilze,
Thank you for your email.
I'm pleased to hear that you would like to continue receiving your favourite magazine in Canada.
We will continue your subscription as normal and will keep you updated should there be any changes regarding the new import charges and levies in the future.
Thank you for your continued support and understanding. We really appreciate it.
Kind regards,
The Unique Magazines Team
Hi John,
Thank you for your review! We're delighted to hear that you're happy with your purchase and the service you received. We really appreciate your support and look forward to serving you again in the future.
Best wishes,
The Unique Magazines Team 😊
Hi There,
Thank you for your review! We're pleased to hear that you enjoyed the variety of magazines available. We work hard to offer a wide selection of titles to suit all interests, so it's great to know this was appreciated.
We hope to see you again soon!
Best wishes,
The Unique Magazines Team 😊
“Excellent service, speedy delivery and great magazine choices that are unusual interesting and intriguing with the ability to do short or longer subscriptions
Will use again 💛”
Hi Teresa,
Thank you so much for your lovely review!
We're delighted to hear that you enjoyed our magazine selection and found something a little unusual, interesting and intriguing. We know not everyone wants a long-term commitment, so we're pleased that our flexible subscription options worked well for you too.
Thank you for your kind words about our service and delivery. We really appreciate your support and look forward to helping you discover more great reads in the future.
Best wishes,
The Unique Magazines Team
Hi Margaret,
Thank you for your review!
We're delighted to hear that your magazine arrived safely in France and that you were pleased with the delivery time. International deliveries can sometimes be unpredictable, so it's great to know your order reached you within 12 days.
Thank you for choosing Unique Magazines, and we hope you enjoy your magazine. We look forward to serving you again in the future!
Best wishes,
The Unique Magazines Team
Hi Joyce,
Thank you for your review! We're delighted to hear that you're happy with your purchase and the service you received. We really appreciate your support and look forward to serving you again in the future.
Best wishes,
The Unique Magazines Team
