“These are lovely clouful magazines so full of everything. Anyone could find something for them. A Mgazine that you can pick up and put down at your leisure. I would recommend it.”
Hi Yvette, Thank you so much for your kind words!
We’re delighted to hear you’re enjoying the magazines and finding them so colourful and full of variety. It’s wonderful that you’d recommend them, and we really appreciate you taking the time to share your thoughts.
Best wishes, The Unique Magazines Team
Hi there,
Thank you so much for taking the time to leave us a 5⭐ review! We’re delighted to hear that your mum enjoys receiving her TV guide each week and reading the articles inside. We truly appreciate your feedback and look forward to continuing to provide you with a high level of service.
Best wishes, The Unique Magazines Team
Hi Vicki, Thank you so much for your kind feedback. We’re delighted to hear you found it easy to order and that your delivery arrived quickly.
We really appreciate you taking the time to let us know.
Kind regards, The Unique Magazines Team
Hi Michelle, Thank you for your kind words! We’re delighted to hear you received your magazines so quickly, even before they hit the shops! It’s great to know you’re happy with our service.
Best wishes, The Unique Magazines Team
Hi Rick, We’re so glad your order reached you quickly! We always do our best to make sure our customers in the States get their magazines safely, and we’ll keep working hard to get them to you without delay.
Best wishes, The Unique Magazines Team
Hi there, Thank you so much for your lovely feedback! We’re really pleased to hear your magazines arrived quickly and safely. It means a lot to know you’re happy with your order, and we look forward to sending you more whenever you need them.
Best wishes, The Unique Magazines Team
“Paris Match is delivered to me every week without fuss and for which,thank you.I often struggle to read certain articles, but that's surely the reason for ordering it! No regrets.”
Hi Richard, Thank you for your lovely feedback! We’re so pleased your Paris Match arrives each week without fuss, and it’s great to hear you’re enjoying the challenge of reading it. No regrets indeed!
Best wishes, The Unique Magazines Team
Hi Rosemarie, That’s wonderful to hear! We’re so glad your grandson is over the moon with his magazine. Thank you for sharing!
Best wishes, The Unique Magazines Team
“I have been with Unique Magazines for several years now and am more than satisfied. Everyone is kind and helpful. Why try somewhere else when l am happy with what l have and so are my grandchildren. Bethan”
Hi Isla, Thank you so much! We’re delighted to hear that you and your grandchildren are happy with our service. It means a lot to us that you’ve been with Unique Magazines for several years, and we truly appreciate your loyalty and kind words.
Best wishes, The Unique Magazines Team
“There was some delay in presenting the bill for the magazines, due, I think, to a certain lack of communication between departments. And there was no need for two parcels, as it doubled the cost of the postage. Otherwise, the staff were friendly and efficient.”
Hi Paul,
Thank you for your feedback. We’re pleased you found our staff friendly and efficient. We always post magazines as quickly as possible, and occasionally this means sending more than one parcel to avoid unnecessary delays.
Best wishes, The Unique Magazines Team
Hi Kayley,
Thank you so much for your lovely review. We’re delighted to hear that you’re enjoying our product, and we hope we can continue to impress you in the future.
Best wishes, The Unique Magazines Team
“I ordered a magazine from this website and it was dispatched on July 25th. The magazines I ordered from other UK websites AFTER this magazine already arrived and this one hasn’t. And the worst part is, when I emailed costumer service , they told me I had to wait until August 29th before they even consider refunding me!! Needless to say I won’t be ordering from this website again and now I will have to wait until the end of the month to ask for a refund.”
Hi Salman, Thank you for your review and I’m really sorry to hear you’re disappointed.
As your delivery address is in Saudi Arabia, your order falls under our Rest of World delivery terms, which advise that although most parcels typically arrive within 7–10 days, international orders can take up to 30 working days due to customs and overseas transit times.
Because your magazine was dispatched on 25th July, we’re unable to class it as missing until 30 working days have passed, which is why our customer service team advised we could look into a refund or replacement from 29th August. This policy is in place to allow time for international deliveries to clear customs and reach you, and is clearly stated in our delivery information to ensure transparency for all customers ordering worldwide.
We completely understand the frustration with delays and really appreciate your patience. Hopefully your magazine will arrive very soon, but if not, please be assured that from 29th August we’ll be happy to help with either a refund in line with our delivery promise.
Regards,
Jessica
Customer Communications & Marketing Specialist
Hi Alfred, Thank you for your 5* review.
We are so happy that you're enjoying our service and rate us excellent. In the future, we hope to continue to deliver the same level of service for you!
Best wishes, The Unique Magazines Team
“We have been ordering Unique Magazines' books of Sudoko puzzles - Sudoku Grand Masters - for a number of years, and are very pleased with them. They contain 120 graded standard and Killer Sudoku puzzles, with solutions provided. The only disappointment is that the cost of the books has risen quite a bit over the years.”
Hi there, Thank you so much for being a loyal customer and for taking the time to leave such a thoughtful review. We're really pleased to hear how much you enjoy the Sudoku Grand Masters books.
We completely understand your comment regarding the price increase. Sadly, over the years delivery costs have continued to rise, and this has had a knock-on effect on our price. That said, we always strive to keep them as affordable as possible while maintaining the high quality and variety of puzzles you enjoy.
Best wishes, The Unique Magazines Team
Hi Michael,
Sorry to hear that you feel our magazines are overpriced. We do our best to price all our magazines and subscriptions as fairly as possible, taking into account the cost of packaging, the manual work in our warehouse, and the postage that enables us to deliver magazines straight to our customers’ doors.
We will always strive to keep our prices fair and will certainly take your comments into consideration for the future.
Best wishes, The Unique Magazines Team
“Bought badges for the Lorient Interceltique Festival - reasonably easy on my third attempt. Initially England was not on the compulsory drop down countries menu, but was added in time for the badges to be delivered (by special delivery with extra cost) just in time for my departure travelling to the Festival.”
“The magazines are well-produced and come on time. More importantly, the Sudoku puzzles they bring are remarkably good: consistent, enjoyable and challenging. Thankyou.”
Hi there!
Thank you so much for your kind review! We’re delighted to hear you enjoy the magazines and especially the Sudoku puzzles. It’s great to know they’re hitting that perfect balance of consistent, enjoyable, and challenging. We really appreciate your support!
Best wishes, The Unique Magazines Team
Hi Christine,
Thank you for your five star review. We really appreciate your feedback. We’re so pleased to hear you found the ordering process easy.
Best wishes, The Unique Magazines Team
Hi Tomas,
Thank you so much for your kind words! We’re delighted to hear you’re enjoying Backpass and we look forward to sending you more issues in the future.
Best wishes, The Unique Magazines Team
