Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.38

4.4 Rating 7,182 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,182 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 23rd September 2023

Anonymous

Unique Magazines 5 star review on 14th July 2023

Yvonne Weavers

Unique Magazines 5 star review on 12th December 2022

Karen Burnip Brown

Unique Magazines 5 star review on 15th October 2022

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

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Unique Magazines 5 star review on 20th December 2021

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Unique Magazines 5 star review on 17th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very satisfied with the service. I receive notifications of shipping and subscriptions renewals. Also of other magazines I may be interested in purchasing. All in all, a good professional service”

Helpful Report

Posted 1 month ago

This is great to hear! We love keeping our customers informed and passing on magazines they may be interested in for their enjoyment. It is amazing to hear this is appreciated so thanks for passing it on. Kind Regards, Ellie😊

Posted 1 month ago

“They accepted payment for a magazine. When I queried why it had not arrived after 6 weeks they said it was no longer published by them. I'm waiting for a refund. Disgraceful!!”

Helpful Report

Posted 1 month ago

I am so sorry that this was missed! I understand your frustration with this one. It just seems to be an awkward crossover between when you placed the order and when the magazine ceased publication. I have been in contact with you regarding this and already refunded the amount back to your account today. To add, We are not publishers. We are stockists of the magazine and have no control over anything to do with the magazine being published. This decision is therefore publishers and they pass on the information to us regarding this, So we can ensure to compensate for our subscribers. Thanks for your understanding and I can only apologise for this. Ellie :)

Posted 1 month ago

“Happy with the service and the no-quibble response when informed of a missed delivery, which was resolved by extending the order period”

Helpful Report

Posted 1 month ago

This is great too hear! I am so glad we could help you with your missed delivery and compensate accordingly. I am also grateful too hear your happy with the service and you would rate us 5 stars! Thanks so much for this as it means a lot. Kind Regards, Ellie😊

Posted 1 month ago

“Speedy service. Had the magazine I wanted.”

Helpful Report

Posted 1 month ago

I am so glad our service was speedy and you got the magazine you required and love! Thanks for taking the time to leave a review. Many Thanks, Ellie😊

Posted 1 month ago

“Excellent service & product. I also like being kept informed with other products that might interest me”

Helpful Report

Posted 1 month ago

I am so glad we provided an excellent service and you were satisfied with the product too! I am glad you like our regular emails about magazines that might suit you, As we offer so many to chose from! Thanks for the feedback. Kind Regards, Ellie😊

Posted 1 month ago

“Mags always arrive when promised.”

Helpful Report

Posted 1 month ago

This is brilliant news! Thanks for leaving your feedback, If there is anything we can do to achieve 5 stars please let me know! Thanks, Ellie😊

Posted 1 month ago

“Really happy with my purchases many thanks”

Helpful Report

Posted 1 month ago

This is great news! Thanks for leaving your feedback. Thanks, Ellie😊

Posted 1 month ago

“Previously they arrived every Tuesday' now they come on a Friday,which is OK but I am wondering why,if they are still printed the same day”

Helpful Report

Posted 1 month ago

This is a publication from Europe and although they are printed the same day, The often can be delayed coming into us for different reasons. It's a hard publication to guarantee a certain day for delivery due to where it's coming from and the different factors that can result in different times it is delivered to our warehouse. We always send magazines the same day they come into us. Hope this makes sense and apologies for any inconvenience. Thanks, Ellie😊

Posted 1 month ago

“Fantastic, just what's needed on winter's afternoon.”

Helpful Report

Posted 1 month ago

Perfect! I am so glad you enjoyed the creativity of Daphne's Diary on a cold winter's afternoon. Thanks for leaving your feedback. Thanks, Ellie😁

Posted 1 month ago

“I always order here from the Netherlands and everything is always on point. Good delivery, on time and great magazines.”

Helpful Report

Posted 1 month ago

This is great news! I am glad we could provide a positive experience for you. Thanks for leaving your feedback! Thanks, Ellie😊

Posted 1 month ago

“Delivery of the TAB magazine to our home in France has become very unreliable - particularly since BREXIT. Often it doesn’t arrive until several days after the competition deadlines. It used to arrive every Wednesday without fail two weeks prior to the deadlines, but not snymore unfortunately”

Helpful Report

Posted 1 month ago

Hi Eileen we have been in contract quite a bit regarding this. We post the magazines from our end using priority air mail which is the fastest available service we can use via the Royal Mail. We personally have had the privilege of being able to send them earlier than stores get them to encourage an early delivery for our amazing customers! Unfortunately, when it leaves us we cannot guarantee the 3-7 working days delivery time although this is the expectations we have. Like any other magazine being sent to Europe this way, We have to ask customers to allow a maximum of 15 days. I understand this is a weekly, Time sensitive magazine so it is important for it too arrive on time. Please understand this is something we do have little control over and we always recommend contacting your local office for updates. Please do contact me if you need any further assistance and I will be happy to assist. We can also pause or cancel the order at any time you wish. Apologies for any inconvenience. Many Thanks, Ellie

Posted 1 month ago

“Excellent magazines and always arrived quickly”

Helpful Report

Posted 1 month ago

This is great to hear! Thanks for taking the time to leave a review. Thanks, Ellie😊

Posted 1 month ago

“Being housebound this is a very much-needed service which is very reliable and consistent. It also helps that they keep you updated about your renewals in good time.”

Helpful Report

Posted 1 month ago

I am so glad we could help you get a reliable, consistent delivery of magazines. It's so nice to hear we can make such a difference. Thanks for passing this feedback on as it means a lot to us. Thanks, Ellie😊

Posted 1 month ago

“5/5 excellent”

Helpful Report

Posted 1 month ago

Amazing thankyou for leaving this feedback! Thanks, Ellie😊

Posted 1 month ago

“Look forward to receiving it. An appropriate level for someone with experience of doing Sudoku. Should be monthly not every 2 months”

Helpful Report

Posted 1 month ago

I am so glad you enjoy and look forward to the deliveries of your chosen sudoku magazine! I can confirm this change in frequency was a publisher decision and they believed it was for the best interest of the publication going forward. Thanks for the feedback though as this means a lot to us! Many Thanks, Ellie😊

Posted 1 month ago

“Can’t fault anything everything was very good.. very pleased”

Helpful Report

Posted 1 month ago

This is great to hear! Thanks for leaving your feedback and for the 5 stars! Kind Regards, Ellie😊

Posted 1 month ago

“Having my tv and chat magazines delivered every week is so helpful as I'm disabled and not very mobile. It's easy the renew my tv magazine subscription too.”

Helpful Report

Posted 1 month ago

I am so glad we can help you get the magazines you love so much! We want to provide this service for customers and ensure it's a smooth process. Thanks for taking the time to leave your feedback. Kind Regards, Ellie😊

Posted 1 month ago

“Repeat customer, excellent delivery to France good mags, looking forward to making next purchase. Thank you”

Helpful Report

Posted 1 month ago

I am so happy to hear your a repeating customer and you put your trust in us to provide a good service. Thanks for choosing Unique Magazines and being so kind about all that we do. Many Thanks, Ellie😊

Posted 1 month ago

“I love the magazine. I love all the different puzzles.”

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Posted 1 month ago

I am so glad you enjoy your magazine! Thanks for the 5 stars :) Ellie

Posted 1 month ago

“No problems with order. Thank you.”

Helpful Report

Posted 1 month ago

This is brilliant news! Thanks for passing this on. Many Thanks, Ellie😊

Posted 1 month ago

Unique Magazines is rated 4.4 based on 7,182 reviews