Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,390 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,390 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, arrives on time even overseas”

Helpful Report

Posted 1 month ago

Thanks for your comment on our positive customer service. I am thrilled too hear it arrives on time even overseas! Thanks so much for your kind words and 5 stars. Thanks, Ellie😊

Posted 1 month ago

“Good overall service”

Helpful Report

Posted 1 month ago

Thanks for your kind words and 5 stars! Thanks a lot, Ellie😊

Posted 1 month ago

“Prompt dispatch & good customer service. Prices are abit higher than other online newsagents.”

Helpful Report

Posted 1 month ago

I am thrilled the dispatch was speedy and our customer service was satisfactory. I understand costs can be higher however, this pricing is all worked out on multiple factors. We get magazines from suppliers which comes at a cost, then we must consider postage and packaging as well as the fact we are a business running on profit. Thanks for the feedback! Many Thanks, Ellie😊

Posted 1 month ago

“My latest copy of Daphnes Diary had a fault within, nothing wrong on Uniques part. I rang to explain. The customer service was exceptional. Totally customer focused to sort out the problem. A fresh magazine has been dispatched on the same day as the phone call. Such a refreshing change. Unique do provide a quality service and Daphnes Diary is an excellent magazine. All the better for not having any advertisements included.”

Helpful Report

Posted 1 month ago

This is such a beautiful review, which clearly demonstrates our want for customers to have the best experience possible when ordering with us! We also love Daphne's Diary magazine greatly and are glad you do too! Thanks for being so understanding and kind with this feedback. Thanks a lot, Ellie😊

Posted 1 month ago

“Excellent customer service even in the face of delivery issues.”

Helpful Report

Posted 1 month ago

I am so happy you found our customer service so positive. I am aware delivery issues can take place but I am glad our small, friendly, personal team could help you in the midst of this! Thanks a lot, Ellie😊

Posted 1 month ago

“Prompt and efficient service”

Helpful Report

Posted 1 month ago

I am thrilled you found our service fast and efficient. Thanks a lot, Ellie😊

Posted 1 month ago

“Fantastic Magazine but it took very long time to reac me in Denmark”

Helpful Report

Posted 1 month ago

I am thrilled you love the magazine! I am sorry about the delivery time. We dispatch the magazines via air mail which is the fastest service available. We only ask our customers too allow a maximum of 15 days before we look at compensating. I do apologise for any inconvenience this may have caused but I hope you understand it is hard for us to control the delivery time when they leave our warehouse. Thanks for allowing the maximum time. You can see this clearly on our FAQ's. https://www.uniquemagazines.co.uk/help/Delivery-Services Thanks a lot, Ellie😊

Posted 1 month ago

“5.I love these puzzles, they are challenging and varied and the best on the market”

Helpful Report

Posted 1 month ago

I am so happy you love the Everyday Puzzles Collection magazine! They are a good balance of challenging but fun! Thanks a lot for leaving your feedback. Thanks, Ellie😊

Posted 1 month ago

“Large selection of magazines with reliable delivery at great prices.”

Helpful Report

Posted 1 month ago

We pride ourselves in our selection of magazines! I am so happy too hear the delivery time was positive and you were satisfied with the prices. Thanks a lot for this review, as it means so much to us! Many Thanks, Ellie😊

Posted 1 month ago

“Happy with my subscription”

Helpful Report

Posted 1 month ago

I am thrilled you are happy with your subscription! If there is anything we can do to achieve 5 stars please do let me know. Thanks, Ellie😊

Posted 1 month ago

“Great service, easy to order, royal mail are delivering on time at moment.”

Helpful Report

Posted 1 month ago

This is great too hear! I am glad you find the service from us positive, the process of ordering fairly easy and the delivery times acceptable! Thanks a lot, Ellie😊

Posted 1 month ago

“Brilliant service. Fab read 5out of 5”

Helpful Report

Posted 1 month ago

Amazing! So happy you would rate us 5 stars. Thanks a lot, Ellie😊

Posted 1 month ago

“My first Daphne's Diary. Love it. So happy it's available in UK. Super service from Unique Magazines”

Helpful Report

Posted 1 month ago

I am thrilled you got your first Daphne's Diary from us and you love it! Thanks for your kind comment on our positive service, as this means so much to us . Thanks a lot, Ellie😊

Posted 1 month ago

“Excellent service! Customer support is always helpful as well.”

Helpful Report

Posted 1 month ago

Thanks so much for your kindness about our service! I am glad we could help you. Thanks a lot, Ellie😊

Posted 1 month ago

“My magazine arrived in good time lovely qauity and great design love the cat in the garden one”

Helpful Report

Posted 1 month ago

I'm so glad you're happy with your order Karen! Thank you for taking the time to leave a review.

Posted 1 month ago

“Delivery times could and should be a lot better!”

Helpful Report

Posted 1 month ago

Thank you for leaving a review. We dispatch TV Choice first class on a Tuesday before the listings start on the Saturday, which should mean it will arrive in good time. If you do not receive your copy by the time the listings start in the magazine please get in contact and we can compensate for this. Many thanks, Megan.

Posted 1 month ago

“Generally having good experiences but once I had a magazine not getting delivered and when reached out the representative only resent tracking saying it was delivered but it was to a new address. I have since ordered again to a reliable address but haven't picked it up yet but I have faith it was delivered like the ones prior to the mistake”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. Please do get in contact with us if you experience any issues with delivery and we will do our best to help. Many thanks, Megan.

Posted 1 month ago

“My 6-7 year old grandson’s are very happy with my gift of magazines”

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Posted 1 month ago

That's so great to hear Lorraine!

Posted 1 month ago

“I just love receiving my magazines;it brings a bit of Great Britain to France!!!”

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Posted 2 months ago

I am so glad we could help bring a taste of great Britain to you in France! Thanks a lot for the positive feedback and 5 stars! Thanks, Ellie😊

Posted 1 month ago

“I am quite pleased with the knitting magazine, however, I don’t think I would knit any of the featured patterns. I prefer something not too way out, more classic and with better finishes than the ones showed.”

Helpful Report

Posted 2 months ago

I am so happy you are pleased with it! Thanks for this feedback. We are not publishers of the magazine and therefore have no control over the content. We are a stockist! We do however have other knitting magazines that may interest you more and if you want more information on this, Please do let me know. Thanks for taking the time to leave your feedback. Thanks, Ellie😊

Posted 2 months ago

Unique Magazines is rated 4.4 based on 7,390 reviews