Hi Deborah,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi Margaret,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
“Updating my initial one-star review as the first issue of Daphne's diary 2026 finally showed up last week, along with the second issue. There were issues with delayed delivery due to lack of stock, and one promised delivery date passed with no magazine, but after posting my initial review I was contacted by a human being with a genuine apology and a compensation offer of an additional issue which is good customer service.”
Hi Sharon,
Thank you for your message, and I am sorry for the continued frustration this delay has caused you.
As previously explained, we did have stock of this issue; however, we did not receive the full quantity we ordered from the publisher. Deliveries arrived with us in staggered shipments rather than all at once, which meant we were unable to fulfil every order immediately upon release.
Because of this, we have had to dispatch copies on a first-come, first-served basis, while also prioritising customers with long-standing subscriptions who have been receiving the magazine from us regularly for over a year.
I completely understand that seeing the issue available elsewhere and on social media makes this even more disappointing, and I appreciate your patience.
The good news is that we have now received the remaining copies from our supplier. Your order will be dispatched today from our warehouse, and you will receive an email confirmation shortly once this has been processed.
Thank you again for bearing with us, and please accept our sincere apologies for the delay.
All the best,
The Unique Magazines Team
Hi Susan,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
“Magazine is very much enjoyed by our grandson. It's his favourite. Delivered regularly and on time.
We receive an e-mail from Unique Magazine confirming the magazine has been delivered each month.”
Hi there,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi Jose,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
“Was struggling to find his magazine and found this service. It is brill no more running around just his precious magazine delivered every month. Should of done this year's agp”
Hi Catherine,
Thank you so much for your lovely review! We’re really pleased to hear we’ve made things easier for you and that the magazine is now arriving safely each month without any hassle.
We really appreciate your support, and we’re so glad you found us, better late than never! 😊
All the best,
The Unique Magazines Team
“The purchasing experience itself is very convenient and efficient, the variety is wide and rich and the prices are very fair. I was a little annoyed that the package itself arrived when the original plastic bags of the magazines were all gone, apparently opened by customs upon entry into Israel? The Lego packages, for example, in Lego magazines, were glued to the magazine itself with regular adhesive tape, which damages the cover when the adhesive is removed. If they had at least put the plastic back in place after inspection, it would have been fine.”
Hi Naor,
Thank you for your review and for your order with Unique Magazines. We’re really pleased to hear you found the purchasing experience convenient and efficient, and that you were happy with our range and pricing.
We’re very sorry to hear about the condition of the packaging on arrival. Unfortunately, international parcels can occasionally be opened by customs on entry, and in these cases the original packaging (including plastic sleeves) is not always replaced by the inspecting authority before the parcel continues in transit. We understand how frustrating this is and we apologise for any disappointment caused.
With regard to the LEGO magazine packaging, we would also like to clarify that the gift items are supplied to us by the publisher already attached to the magazine using adhesive tape. As these arrive pre-packaged in this way, it is not something we are able to change or alter.
Thank you again for taking the time to leave feedback. It is greatly appreciated and helps us continue improving where we can.
All the best,
The Unique Magazines Team
Hi,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
“Easy to navigate website and simple to have delivered to different address.So far received 2 of 6 and both came timely with no issues.Wouldn’t hesitate to use again.”
“Excellent service from Unique, I had a few questions prior to organising a subscription for my granddaughter, communication was excellent, I was more than happy to proceed, my granddaughter has received her first monthly magazine and is over the moon, thank you, a great Christmas present idea”
Hi Elizabeth,
Thank you so much for your lovely 5 star review⭐
We’re so pleased we could help answer your questions and make setting up the subscription easy for you. It’s wonderful to hear your granddaughter has received her first monthly magazine and is happy with her Christmas present!🎄
Thank you again for choosing Unique Magazines, and we hope your granddaughter continues to enjoy every issue.
All the best,
The Unique Magazines Team
Hi Gillian,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines all the way from America for your Christmas TV Guide, it’s a real honour!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
“Not good. Was delighted with the double seasonal issue. But have not received issue 12. I remained patient till last Saturday though Christmas is over. No excuses for slow post.”
Hi Vivienne,
Thank you for taking the time to leave us your feedback, and we’re very sorry to hear that you have been missing issues. We completely understand how disappointing this is, especially after enjoying the double seasonal issue. This is not the experience we want for our customers.
To help resolve this, we have now issued an extension for the two missing copies of What’s On TV to ensure you do not lose out. I have also sent you a private email explaining the steps taken and confirming what has been done to put this right for you.
Once again, please accept our sincere apologies for the inconvenience caused. If you have any further issues with your deliveries, please don’t hesitate to contact our customer service team and we will be happy to help.
All the best,
The Unique Magazines Team
“I have the TAKE A BREAK magazine sent every week for a number of years. Due to the postal service one cannot be certain exactly which day of the week one will get it. It has only gone completely wrong a couple of times and that could also have been due the postal service.”
Hi There,
Thank you for taking the time to leave us your review, and for being a loyal Take a Break subscriber for so many years. We really appreciate your continued support.
Just to confirm, your Take a Break magazine is dispatched from us every Thursday each week. As deliveries are handled by the postal service once the magazine leaves our warehouse, we do understand that the exact delivery day can sometimes vary.
We’re very sorry to hear that you have experienced difficulties receiving your magazine in the past. If any issues arise in the future, please don’t hesitate to contact our customer service team at the time, as one of our representatives will be more than happy to investigate and arrange a replacement copy where needed.
All the best,
The Unique Magazines Team
Hi Linda,
Thank you for taking the time to leave us a positive review. We really hope your grandsons enjoy their magazines when they arrive in the post.
If there is anything we can do to make your future experience a 5-star one, please feel free to share any suggestions or improvements with us.
All the best,
The Unique Magazines Team
