Hi Noha,
I’m sorry to hear you haven’t received any issues yet. I completely understand how frustrating that must be. I’ll look into your order right away to find out what’s happened.
I’ll follow up with you in a private email so we can look into this matter further and get it resolved for you as quickly as possible.
Kind regards,
Jessica
Customer Communications & Marketing Specialist
Hi George,
Thank you for your feedback, we’re so pleased to hear you love the magazine! We understand the frustration with the delivery time, and unfortunately, international shipping routes can sometimes add extra days. We’re always looking for ways to speed things up and will keep your comments in mind.
Bets wishes, The Unique Magazines Team
Hi Irma,
Thank you so much for your kind words! We’re delighted to hear that your mum is happy with her magazines and that our service has been reliable for you. I’ll be sure to share your lovely feedback with the team, it will mean a lot to them.
Best wishes, The Unique Magazines Team
Hi Linda,
Thank you so much for your kind feedback! We're really pleased to hear that you've been happy with our products and prompt delivery. We truly appreciate your support! 😊
Best wishes, The Unique Magazines Team
Hi Susan, Thank you so much for your five-star review!
Your support is greatly appreciated by the whole team here at Unique Magazines. We’re delighted to hear you’ve had a great experience, and we hope to continue providing you with the same high-quality service in the future.
Best wishes, The Unique Magazines Team
Hi Noeleen, Thank you so much for your wonderful feedback! We're thrilled to hear that Jessica has made such a positive impression. She truly cares about our customers, and your kind words mean the world to the whole team. We'll be sure to pass this along to her. Thank you again for your support! 😊
Best wishes, The Unique Magazines Team
Hi Susan, Thank you for your lovely review! We're so pleased to hear that your husband enjoys the Sudoku puzzles and that the books are arriving on time and in great condition. It means a lot to us to know our service is hitting the mark, happy puzzling! 😊
Best wishes, The Unique Magazines Team
Hi Denise, Thank you so much for your kind review! 😊 We're glad to hear you found our service easy to use and speedy. We really appreciate your support and hope to see you again soon!
Best wishes, The Unique Magazines Team
Hi Jakub, Thank you so much for your kind words! We're really glad to hear you had a positive experience with our customer service. Your recommendation means a lot to us!
Best wishes, The Unique Magazines Team
Hi Nils, Thank you for your review! We're so pleased to hear your order arrived quickly and correctly in Sweden. We really appreciate your support and hope you enjoy your magazine!
Best wishes, The Unique Magazines Team
“i l0ve my daphnes diary used to get it from supermarket but they stopped stocking it,so glad i took out subscription for 8 issues love it.always on time and told when its coming”
Hi there, Thank you so much for your kind review! We're delighted to hear how much you love Daphne's Diary and that your subscription has been a great experience so far. It's wonderful to know you're enjoying the reliability and updates too. Happy reading!
Best wishes, The Unique Magazines Team
Hi Jules, Thank you for your lovely review! We're so pleased to hear you were happy with the service and that your delivery arrived quickly. We really appreciate your support!
Best wishes, The Unique Magazines Team
Hi June, Thank you so much for your kind words! We're really glad to hear you found our service efficient and friendly, that's exactly what we aim for. If there's anything else you need, we're always happy to help! 😊
Best wishes, The Unique Magazines Team
Hi,
Thank you for your review! We're so glad to hear you're enjoying The Big Sudoku, it’s great to know the puzzles are keeping you challenged right from page one! If you ever have any questions or need help with your subscription, we’re always here to assist.
Happy puzzling!
The Unique Magazines Team
“We bought a subscription for some friends but they hadn’t received one of the magazines. I phoned Unique and a very helpful lady called Ellie Purvis looked into this and arranged for the said magazine to be delivered. Many thanks for excellent customer service.”
Hi,
Thank you so much for your kind review! We're really pleased to hear that Ellie was able to assist you and get the missing magazine sorted quickly. Providing excellent customer service is very important to us, so it's lovely to know you had a positive experience. We'll be sure to pass your thanks on to Ellie!
If there's anything else we can help with in the future, please don't hesitate to get in touch.
Best wishes, The Unique Magazines Team
“Bought a subscription for my elderly mother of what’s on tv ..on issue 4 and not had any issues yet .. it’s imperative it arrives on time as otherwise would be no good .. so far so good !!”
Hi Beverly,
Thank you for your review! We're glad to hear that you've been happy with the service so far. If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know, we’re always happy to help.
Best wishes, The Unique Magazines Team
Hi Rapali, Thank you so much for your feedback! We love hearing that you found what you needed quickly and received it without any hassle. If there’s anything else we can do to make your experience even better, just let us know. Enjoy your read!
Best wishes, The Unique Magazines Team
“I ordered TV choice to be delivered every week to my mother who is in a nursing home. This only came once on time. It was then not delivered the second or third week so I therefore cancelled the subscription.”
Hi Jean,
We’re really sorry to hear about your experience and sincerely apologise for the inconvenience caused. We understand how important it is for your mother to receive TV Choice on time, especially in a nursing home setting.
Please be assured that we dispatch TV magazines every Tuesday via Royal Mail First Class. Unfortunately, any delivery delays are beyond our control once the item leaves our warehouse, but we completely appreciate how frustrating and disappointing this must have been for you.
We’ve processed your cancellation and refund as requested. Once again, we’re very sorry for the disruption and thank you for giving us a try. If there's anything we can do to assist further, please don’t hesitate to get in touch.
Kind regards,
The Unique Magazines Team
Hi Derrick, Thank you for your review!
We’re so pleased to hear that the first edition of your new magazine arrived promptly. If there’s anything we can do to improve your experience further and make the service 5* stars, we’d love to hear your feedback.
Thanks again for choosing Unique Magazines!
Kind regards, The Unique Magazines Team
