We are very sorry to hear that your magazine has not yet arrived. We can see that you have also emailed us and we have responded regarding the delivery and delivery timeframe. Sam😊
“I had been looking for a subscription to my wife's favorite British magazine and they delivered. I get timely updates on delivery. Quick answers to all my questions.”
“Having ordered a Private Eye subscription as a Christmas present for my son-in-law I realised that, apart from the invoice, I did not have anything on paper that I could give him as the actual present to confirm what I had done. I telephoned the UM office the week before Christmas to ask whether they had anything that would serve this purpose. I spoke to a really helpful young lady who said that although they didn't really have anything, she had a template that she thought she could adjust to do the job. A couple of days later I received a certificate naming him personally and telling him what the gift was. Needless to say he was delighted. This was wonderful service from the young lady concerned and I can't thank her enough.”
“Superb service from start to finish. I would recommend Unique Magazines to anyone! Thank you to the Unique Magazines team for the exceptional personal service earlier this month.”
“I have not yet received the magazine that I ordered. Customer service immediately responded and assured me it is on the way. Not 5 stars because I did not realize a magazine released Dec 24th in the US would take so long to arrive in the UK.”
We are sorry to hear that your experience with us so far hasn't been good. I have reached out to you directly as I cannot see that we have had any contact from you. The issue you requested to start your subscription with only went on sale today within the UK and we are due our stock any day now, as soon as our stock arrives we will dispatch the issue to you and you will receive an email once it is on it's way. Hope this helps. Sam 😊
We are sorry that your experience has not been great so far, this is not what we strive for at all. I can see that you have been speaking with my colleague Ellie who has explained the first issue of the subscription went on sale on the 2nd Of January but was late coming into us. The issue has arrived with us today and will be on it's way to the recipient today. We do hope that the issue is enjoyed once received. Sam 😊
We are sorry to hear this! Most of our orders are sent 2nd class with Royal Mail so they should arrive within 2-5 working days however during busy periods it can take longer. I have sent you an email regarding your delivery and we will look forward to hearing from you. Sam😊
“Daphne's Diary never fails to please. Excellent articles and the picture layouts and items for making up yourself are amazing! Look forward to receiving mine and the one just received is simply brilliant.”
We are sorry to hear this! All of our prices include the cover price per issue plus postage & packaging to deliver each issue, the postage & packaging fee can vary depending on the delivery location. We will always try to keep our prices as competitive as possible. Sam 😊
