Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.38

4.4 Rating 7,179 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,179 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 23rd September 2023

Anonymous

Unique Magazines 5 star review on 14th July 2023

Yvonne Weavers

Unique Magazines 5 star review on 12th December 2022

Karen Burnip Brown

Unique Magazines 5 star review on 15th October 2022

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Unique Magazines 5 star review on 17th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my magazine is the absolute best i have ever read. i have been treated well when ordering and have enjoyed the experience.”

Helpful Report

Posted 1 month ago

I am so glad you love this magazine as much as we do! Daphne's Diary is a stunning, creative magazine. It's also great to hear you felt our team treated you positively and you have enjoyed the overall experience with us. Many Thanks, Ellie😊

Posted 1 month ago

“Customer service on the phone is always polite, cheerful and professional. Magazines arrive promptly, well-packaged and protected from wet weather. A reliable brand and will use consistently in the future. Well done✅👏”

Helpful Report

Posted 1 month ago

This is such a great review and truly made our day! I am glad we were able to create a good level of service for our customers especially though our telephone interactions! Customer service is so important to us so we are happy this shows in our ability to help and communicate with our amazing customers. It is also amazing to know they are packaged well to avoid damage and you find us reliable. This is just the best bit of feedback so a massive thankyou! Thanks, Ellie😊

Posted 1 month ago

“Not as long as I expected and good tracking informations”

Helpful Report

Posted 1 month ago

This is great! I am glad it arrived in good timing and you felt informed. If there is anything we can do to achieve 5 stars please do let me know. Many Thanks, Ellie😊

Posted 1 month ago

“Unique magazine came to the rescue, when supplies of my tv magazine weren't getting through to this part of Devon. Will definitely recommend them.”

Helpful Report

Posted 1 month ago

I am so happy we could help when you needed it! It's nice to know we could provide you with your favourite magazine and you'd recommend our service to others. Thanks so much, Ellie😊

Posted 1 month ago

“They are an easy to read magazine, quite comical especially Charlie Bennett. I am enjoying them immensely, look forward to the next issue😄”

Helpful Report

Posted 1 month ago

I am so glad you love the magazine and look forward to the deliveries. It's great to know we can provide you with this service. Thanks for leaving your feedback as this is really important to us. Thanks, Ellie :)

Posted 1 month ago

“There has been one occasion where I have not received the magazine at all, maybe lost in the post!”

Helpful Report

Posted 1 month ago

I am so sorry to hear this and as long as you let us know, We will always compensate accordingly by extending the sub! We always send the magazine 1st class on a Tuesday so it should arrive by the Saturday for the listings to begin. I have extended the sub by an issue to compensate and I hope this helps. Please do let us know if this happens again! Thanks, Ellie😊

Posted 1 month ago

“Good protective packaging, Vat registered in my country which means no import fee👍”

Helpful Report

Posted 1 month ago

This is a great bit of feedback! I am glad the process runs smoothly for you. Many Thanks, Ellie😊

Posted 1 month ago

“Excellent service.”

Helpful Report

Posted 1 month ago

Thankyou for your kind words! Thanks, Ellie :)

Posted 1 month ago

“the lengthening of the delivery times is galling but thats your decision.”

Helpful Report

Posted 1 month ago

I am sorry that the delivery time is delayed for you. As always we are sending these 2nd class from our end, With Royal Mail as always. Any delays, Are within the postal service not from our end. If your referring to the change in frequency from it being a monthly mag to a Bi-monthly, This is not our decisions but a publisher decision. I am sorry but this was for the best interest of the publication going forward. If you need anything else please feel free to contact us accordingly. This includes if any issues are delayed in the postal services, Longer than a week getting to you! Hope this helps and apologies for any inconvenience. Thanks for leaving your feedback and I hope this helps😊Ellie!

Posted 1 month ago

“It very good thank you regards Melissa.”

Helpful Report

Posted 1 month ago

So glad to hear this! Thanks for leaving your feedback😊Thanks, Ellie

Posted 1 month ago

“Very pleased. Excellent communication and the magazine has arrived as expected. Thank you”

Helpful Report

Posted 1 month ago

Excellent thanks for the review Peter! Have a great week. Thanks, Ellie😊

Posted 1 month ago

“Fantastic magazine selection to choose from and quick delivery OS. Thanks so much.”

Helpful Report

Posted 1 month ago

This is great to hear! If there is anything we can do to achieve 5 stars please do let me know. Thanks, Ellie😊

Posted 1 month ago

“whats on TV mag is available on a tuesday. mine was delivered at 12.30pm on saturday, not good service.”

Helpful Report

Posted 1 month ago

Hi, I am so sorry to hear this! We send TV mags every Tuesday using 1st class postage and the latest we expect them to arrive by is the Saturday morning. Unfortunately, When it is in the postal services hands it is hard for us to determine an exact time for the delivery however, We will always compensate if the magazine does not arrive on the Sat in time for the listings to begin. I have searched our system using your name, Order number and email and cannot find anything on our system. If you wish for compensation on the order please do call us between 10am-3pm Mon- Fri. You can email me directly too if preferred: ellie.purvis@uniquemagazines.co.uk. Sorry for any inconvenience but from our end, We are doing everything necessary. Thanks, Ellie😊

Posted 1 month ago

“Love these magazines!!”

Helpful Report

Posted 1 month ago

We love them too Jamie! Enjoy them. Thanks, Ellie😊

Posted 1 month ago

“Excellent variety and service, a pleasure to deal with.”

Helpful Report

Posted 1 month ago

I am so glad you love the variety of magazines we offer and you are satisfied with the service we are able to provide. Thanks, Ellie😊

Posted 1 month ago

“Unique Magazine is my "go to" to have our UK magazines delivered to our door all the way to Indonesia, Bali. We receive our copy around 30 days after the magazine was sent. We had to pay taxes but less than 1 pound. I will definitely continue ordering with them”

Helpful Report

Posted 1 month ago

I am so glad we could get you your magazine fix all the way to Indonesia! I am sorry for the delay in the postal services but I am glad it arrives safely. I am sorry about the taxes as, We do add information on the label to avoid this happening! It is something which is being looked into further but I am glad it is not too much for you. Thanks for choosing to order with us, This means so much to us. Thanks, Ellie :)

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

Thankyou so much Chris! Thanks, Ellie :)

Posted 1 month ago

“Unique Magazines always email me to tell me my favourite magazine has just been issued, and I normally receive it within 2-3 days. Always great service by phone too and the website is easy to use. Highly recommend!”

Helpful Report

Posted 1 month ago

This is perfect and exactly the service we intend to provide for our customers. We are glad you get the magazines so soon and you find the telephone service with our small, Personal, customer service team so positive. Thanks for recommending us. Have a great week! Thanks, Ellie😊

Posted 1 month ago

“I found Unique Magazines through an internet search when looking for Metal Hammer 379. BABYMETAL covers sell out pretty fast but Unique had some stock so I ordered two. The order was dispatched within 24 hours and arrived another day later. Might be nice to combine some postage to reduce costs of multiple items, maybe? All good, quick turnaround and undamaged items. Thanks.”

Helpful Report

Posted 1 month ago

This is such a fab review! It sounds like your experience ran smooth which is exactly what we intend for our customers. Thanks for your suggestion too! Amazing review and enjoy these very special issues of Metal Hammer! Many Thanks, Ellie😊

Posted 1 month ago

“Every magazine brings the same consistent good quality. Keeps me entertained for the whole month”

Helpful Report

Posted 1 month ago

I am so glad this magazine is your source of entertainment and we can offer this! Thanks for your review. Thanks, Ellie :)

Posted 1 month ago

Unique Magazines is rated 4.4 based on 7,179 reviews