Hi Sarah, Thank you so much for your kind review! Weāre glad to hear you found what you were looking for and that it arrived quickly and well-packaged. We really appreciate your support and hope to see you again soon! Best wishes, The Unique Magazine Team
Hi Stella, Thank you for your feedback, and we're sorry to hear that youāre unhappy with the delivery time and postage costs.
We always aim to get magazines to our customers as quickly and efficiently as possible. Some titles are imported or released on specific schedules, which can occasionally lead to delays beyond our control. As for postage, we charge the lowest possible rate based on delivery method and packaging, while ensuring items arrive in good condition. We appreciate your comments and will continue working to improve our service. If thereās anything specific we can help with regarding your order, please donāt hesitate to get in touch.
Best wishes, The Unique Magazines Team
Hi Wayne, Thank you for taking the time to leave a review.
Weāre very sorry to hear that you didnāt receive your order. We always aim to meet our customersā expectations, and when issues arise, such as delays or stock going missing in transit, we do our best to resolve them promptly. In your case, our team did reach out regarding your Metal Hammer magazine order, which unfortunately was lost in transit from our supplier. While this is out of our control, we understand how disappointing it must be, especially if you were hoping for a specific cover.
We have already processed a full refund for your order, and we truly regret any inconvenience caused. If youāre still interested in the 'Ghost' cover, you may have some luck via resellers, hereās a link to a few listings on eBay that may be helpful: https://www.ebay.co.uk/sch/i.html?_nkw=metal+hammer+magazine+ghost&_sacat=0&_from=R40&_trksid=p2332490.m570.l1311
We genuinely hope to assist you again in the future. It would be a shame to lose a valued customer over something we were unfortunately unable to control.
Best wishes, The Unique Magazines Team
“Living in the Netherlands, I ordered a magazine. It took a bit longer than expected to arrive. After mentioning this to Unique Magazines, Jessica from the team reacted to my mail immediately and assured me the magazine would be delivered. And it did! So I do recommend Unique Magazines: beautiful magazines, easy to order and pay and they respond very quickly when you send them a mail. Thank you very much and until my next order š!”
Hi there!
Thank you so much for your lovely message, it truly made our day! Weāre so pleased to hear that your magazine arrived safely and that you were happy with the service you received. Itās always our goal to make sure every customer feels supported, especially when delays happen, so Iām really glad I could assist.
We truly appreciate your recommendation and kind words, and we look forward to helping with your next order! Thanks again, and take care.
Warm regards, Jessica
“As sent to Ellie in February and again in December 2024!
āLoving the history and esp. the photos and stories from individual owners, although mainly US-based... starting in 1950, my grandfather and father have owned more than 10 - grandfather starting with a 300 in 1953-4, Dad a 220S in 1960. Dad had 8 various models plus a 280SL Pagoda for Mum, and I have had 5, from a 280E in 1979 to an E500, AMG ML63 to an E200 (a story there!) and now happily a GLC300. Love 'em.ā
Dad's others were 250SE, 2x280SE, 300 SEL 6.3, 350SE, 280CE. finishing with a 1981 450SEL 6.9, sold in 1997 for UKĀ£10,000 in 1997. Eek!”
Hi John, Thank you for sharing your wonderful family history with Mercedes-Benz. It's clear the brand has been a real passion across generations in your family. Stories like yours truly bring the community to life. Wishing you many more happy miles and memories ahead! Best regards, The Unique Magazines Team
Hi Carol, Thank you for your wonderful review! We're so pleased to hear you were happy with our service and that your purchase arrived quickly and safely. We really appreciate your support and look forward to serving you again soon! Best wishes, The Unique Magazines Team
Hi Joyce, Thank you so much for your lovely feedback. We're delighted to hear that our service has made things a little easier for you. It's wonderful to know we can help you continue enjoying your favourite magazines without the need to travel. If there's ever anything more we can do to support you, please don't hesitate to let us know! Best wishes, The Unique Magazines Team
Hi Duane, Thank you so much for your lovely feedback. We're thrilled to hear that you're enjoying your order!
If there's anything else you need or if we can help with anything in the future, just let us know. Best wishes, The Unique Magazines Team
“Received garden planting calendars magazine - but its just full of pretty pictures and recipes - only one m calendar but not very detaiked nor extensive info disappointing”
Hi Eileen,
Thank you for your feedback, and weāre sorry to hear that you were disappointed with the Garden Planting Calendars magazine. We understand how frustrating it can be when a magazine doesnāt meet your expectations. While this title includes a mix of seasonal gardening inspiration, recipes, and visual content, we appreciate that you were hoping for a more detailed and comprehensive planting calendar.
Your comments are valuable, and weāll be sure to pass them along to the publisher for consideration. If youāre looking for a gardening magazine with more in-depth planting guides and practical advice, feel free to browse our full range of gardening titles here: https://www.uniquemagazines.co.uk/Featuring/Gardening
Hopefully, you might find one thatās a better fit for your needs.
Thank you again for taking the time to share your thoughts. We really appreciate it.
Best wishes, The Unique Magazines Team
Hi Amanda, Thank you for taking the time to review our service.
Customer feedback is always appreciated, and weāre so pleased to hear that your orders arrive on time and that our team provides clear communication throughout the delivery process. We hope to continue delivering this level of service and reliability for you in the future.
Best wishes, The Unique Magazines Team
“The magazine was packaged nicely to ensure that there was no damage during the shipping process from the UK to Canada. If I ever need to order a British magazine again, I will definitely be ordering from Unique Magazines!”
Hi there, Thank you so much for your lovely review!
We're so pleased to hear that your magazine arrived safely in Canada and that you were happy with the packaging. We always aim to ensure our international deliveries are well protected. It means a lot to know youād choose to order from us again!
If there's ever anything you need or a particular title you're looking for, don't hesitate to reach out. Weād love to help.
Best wishes, The Unique Magazines Team
“Always such quick response to phone call orders: polite & direct staff who respond to requests promptly. The magazines ordered are beautifully packard with weather elements in mind: fully waterproofed and clearly labelled. Tip-top service. Great company. ššš”
Hi Suzie, Thank you so much for your kind words and fantastic review!
Weāre thrilled to hear that youāve had positive experiences with our team and service. Our staff always aim to be polite, efficient, and helpful, so it's wonderful to know thatās coming through. Our warehouse team also put a lot of care into our packaging so your magazines arrive in perfect condition.
Your support truly means a lot to us. Thanks again for taking the time to share your feedback.
Best wishes, The Unique Magazine Team
Hi Carlton, Thank you so much for your lovely review! We're thrilled to hear that you'll be making future purchases with us. Your support means a lot to us, and we're always here if you ever need help finding the perfect magazine. Looking forward to seeing you again soon! Best wishes, The Unique Magazines Team
“I have been using the magazine for several years and I do find it the best sudoku mag on the market. However, (and I have said this before) you also have the very best killer sudokus and I would love to see you publish an entire magazine of ther particular type of killers. I find they are just the right level for me - challenging yet not impossible which is what I find with other killer magazines. Or if not a whole magazine then more please in this magazine thank you”
Hi Charlotte, Thank you for your review. Weāre so pleased to hear that youāre enjoying Sudoku Grand Masters! If youāre interested in trying something a bit more challenging, we have two magazines dedicated entirely to Killer Sudoku puzzles that you might enjoy.
Iāve attached the links to these puzzle magazines below so you can explore them further. Happy puzzling!
Puzzlelife Killer Sudoku Magazine
https://www.uniquemagazines.co.uk/Puzzlelife-Killer-Sudoku-Magazine-Subscription-p356388
Killer Sudoku Magazine
https://www.uniquemagazines.co.uk/Killer-Sudoku-Magazine-Subscription-p164638
Best wishes, The Unique Magazines Team
“Sometimes the magazine is very thin and not great value. Also thinking if you subscribe you would get it on time. Not the case. Every month it gets later. Itās in the co-op on the 1st of the month. I get mine on the 12th! Halfway through the month. Will not be renewing again”
Hi Natalie,
Thank you for your feedback. We're really sorry to hear that your experience hasnāt met expectations. We completely understand how frustrating it can be when a magazine arrives later than expected, especially when it's already available in stores. Please know that we always dispatch That's Life Crime Scene on the official on-sale date. However, delivery times can vary depending on Royal Mail, and unfortunately, delays do happen from time to time.
We truly appreciate how this affects your enjoyment, and weāll be sure to pass your comments about the magazineās content and value on to the publisher. We're grateful you gave our service a try, and if there's anything we can do in the meantime, please don't hesitate to get in touch. Best wishes, The Unique Magazines Team
“I ordered a copy of geographic magazine which came promptly by the predicted date.the magazine is full of interesting articles so all in all a good and happy experience and am now planning to buy a subscription.
Thank-you”
Hi Philip, Thank you so much for your lovely review! We're delighted to hear that your magazine arrived promptly and that you enjoyed the interesting articles. It's great to know you had a happy experience with us, and that you're now planning to get a subscription! If you need any help setting that up, weāre always here to assist. Thanks again! Best wishes, The Unique Magazines Team
“Was very helpful after I was immobile after accident and could not get out
But I am now able to get our myself to collect my magazines and papers
But thank you It was a good service while I needed it
Will use in future should I ever be in that situation again
Helen Haggart”
To Helen, Thank you so much for your kind words. We're so glad we could be there for you when you needed us, and it's wonderful to hear you're now back on your feet and able to get out again! Wishing you continued good health, and weāll always be here if you ever need us in the future. Best wishes, The Unique Magazines Team
Hi Daphne, Sorry to hear you experienced issues receiving your first issue. Weāre really glad our team was able to resolve the problem and that youāve now received your Sussex Life magazine. We hope you enjoy reading it, and please donāt hesitate to get back in touch if you have any further issues. Weāre always happy to help! Best regards, The Unique Magazines Team
“Purchased a subscription for Whats on TV, the first magazine did not arrive in time for the start day on the Saturday. I had to purchase from a shop.
It needs to be sent on a guaranteed delivery service rather than just put in the post.
When it still had not arrived by the Tuesday I cancelled subscription, in fact the magazine still has not arrived several weeks later.”
Hi Sheila, Weāre really sorry to hear about your experience with your Whatās on TV subscription and that the first issue didnāt arrive in time. We completely understand how disappointing this must have been, especially as the timing of the magazine is so important.
Unfortunately, delays with Royal Mail are outside of our control, but we truly appreciate your feedback and understand your decision to cancel. We are always striving to improve, and your comments have been passed on to our team as we continue to review our delivery processes. If thereās anything else we can do, or if youād consider giving us another try in the future, weād love the opportunity to offer a better experience. Kind regards, The Unique Magazines Team
Hi Vicki, So glad to hear you're loving the knitting magazine! Itās great that the variety and different sweater sizes are hitting the mark for you. Thanks so much for your kind words, and happy knitting! Best regards, The Unique Magazines Team
