Hi Rebecca,
Thank you so much for your lovely review😊
We’re really glad we were able to help you find the magazine you were looking for. It’s always great to hear when a title someone has been searching for ends up finding its way to them.
We truly appreciate your kind words and hope you enjoy the magazine!
All the best,
The Unique Magazines Team
“At nearly GBP15 an issue here in Australia, it's a big ask to continue... I'm struggling to accept the annual charge. I've written reviews before and it's YOUR job to acknowledge them, not endlessly ask for repeats. Chase those who haven't responded.”
Hi John,
Thank you for taking the time to leave your review.
We’re sorry to hear that you’re unhappy with the price of the subscription. As your magazines are delivered to Australia, the cost unfortunately includes international postage and handling, which does increase the price per issue compared to the cover price.
We also apologise if you felt your previous reviews were not acknowledged, we always appreciate customer feedback and are sorry if this was missed.
I’ve sent you a personal email so we can look into this further and arrange a small goodwill gesture for you.
Thank you again for your feedback.
All the best,
The Unique Magazines Team
Hi Claire,
Thank you so much for your lovely review!
We’re so pleased to hear you’re happy with our selection, prices and customer service. It really means a lot to our small team.
We look forward to sending more magazines your way very soon 😊
Thank you again for your support,
The Unique Magazines Team
Hi there!
Thank you so much for such a lovely review. It genuinely means a lot to us.
We’re so pleased you enjoy both our selection and visiting the studio. Creating a space that celebrates print, especially here in the North East, is something we care deeply about.
Thank you for choosing us as your go to place for print media and for supporting what we do. We really appreciate it.
All the best,
The Unique Magazines Team
“Absolutely top notch service, with delivery, click and collect or just dropping in. No complaints. Great selection of mags, some of which I can't get anywhere else in the North East. Great for art and graphic design publications, which is what I go for. Always leave with something different too!”
Hi Sean,
Thank you so much for this amazing review!
We’re thrilled to hear you’ve had such a positive experience whether it’s delivery, click and collect or popping into the studio. It’s exactly what we aim for.
It’s also brilliant to know you’re finding art and graphic design titles you can’t get elsewhere in the North East. Championing those harder to find and independent publications is a huge part of what we do.
And we love that you always leave with something different. That sense of discovery is what print is all about. Thank you for your continued support, it really does mean a lot to our team.
All the best,
The Unique Magazines Team
Hi Kathryn,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi Nick,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi there,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi there,
Thank you so much for your review, we really appreciate you taking the time to leave feedback.
We completely understand that delivery times to Ireland can feel a little long at times. As you mentioned, once items leave us they’re in the hands of the postal network, but we’re always reviewing our international shipping processes to see where improvements can be made.
We truly value your support and patience, and we’re so grateful you chose to order with us.
All the best,
The Unique Magazines Team
“I love the idea of this however the post is so hit and miss invariably I receive mine on the Saturday when it should come on the Tuesday not really much point to be honest as several days have gone by the TV magazine.”
Hi Karen,
Thank you for your feedback! We’re really sorry to hear that your magazine hasn’t been arriving when expected.
We dispatch all of our TV magazines every Tuesday, as soon as the new issue goes on sale. They are sent First Class each week to help ensure they arrive before the weekend, in time for Saturday’s TV listings.
We completely understand how frustrating it is when delivery timings vary, especially with a time-sensitive title. While delays can occasionally occur once the magazine is in the postal system, please don’t hesitate to contact us directly if this continues and we’ll be happy to look into it further for you.
All the best,
The Unique Magazines Team
Hi Nancy,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi Ryan,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi Graeme,
Thank you for your review.
We’re so pleased to hear you enjoy receiving your TV magazine. If there’s anything we could improve to make your experience a 5-star one, we’d really appreciate any feedback you’re happy to share.
All the best,
The Unique Magazines Team
“Magazine is great but as it is a weekly the delivery is a bit haphazard. we nkow that it is sent out on a Tuesday but it can arrive after the programme list starts.”
Hi Jim,
Thank you so much for your review ⭐ We really appreciate you choosing Unique Magazines!
We’re sorry to hear that your magazine has been arriving later than expected. We dispatch our TV magazines every Tuesday using First Class postage, so they should reach you promptly each week.
While delivery times can occasionally vary once the magazine is with Royal Mail, we completely understand how frustrating delays can be. If the issue continues, please don’t hesitate to contact us directly and we’ll be happy to look into it for you.
All the best,
The Unique Magazines Team
Hi there,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re so pleased to hear you’re happy with the service you received, and we hope we can continue to serve you again in the future.
All the best,
The Unique Magazines Team
Hi Susan,
Thank you so much for your five-star review ⭐ We really appreciate you choosing Unique Magazines!
We’re sorry to hear that your magazine has been arriving later than expected. We dispatch our TV magazines every Tuesday using First Class postage, so they should reach you promptly each week.
While delivery times can occasionally vary once the magazine is with Royal Mail, we completely understand how frustrating delays can be. If the issue continues, please don’t hesitate to contact us directly and we’ll be happy to look into it for you.
All the best,
The Unique Magazines Team
“I love the puzzles, which keep my aging brain active BUT I deplore the fact that £2 is added to the sale price of the magazine (59% extra). Can't believe that it is a just a delivery charge.
If it is on sale in my local shop, I will buy it from them, in future!”
Hi Leslie,
Thank you for your feedback, we’re really pleased to hear you’re enjoying the puzzles and that they’re helping to keep your brain active.
Regarding the pricing, as an independent retailer we don’t set the magazine’s cover price, but we do have additional costs involved in supplying single copies by post. The price you see includes not only the magazine itself, but also the cost of secure packaging, postage, and the labour involved in processing and dispatching orders from our warehouse.
We completely understand that if a copy is available locally, purchasing in-store may sometimes be more economical. However, many of our customers choose to order from us for convenience or availability, particularly when titles are difficult to find.
We do appreciate your support and your honest feedback.
All the best,
The Unique Magazines Team
Hi There,
Thank you so much for your lovely review!
We’re delighted to hear you’re happy with the prompt and reliable delivery of your television magazine. It means a lot that you chose Unique Magazines, and we’re so pleased you’ve had a positive experience.
All the best,
The Unique Magazines Team
Hi Cindy,
Thank you so much for your 5-star review!
We really appreciate your feedback and are so pleased to hear you’re enjoying the magazines you’re receiving.
We look forward to continuing to provide you with a great service.
All the best,
The Unique Magazines Team
Hi Glenys,
Thank you so much for your kind words, we really appreciate you taking the time to leave a review. We’re so pleased to hear you’ve been impressed with our service from the outset. It means a great deal to our team.
We hope you continue to enjoy shopping with us!
All the best,
The Unique Magazines Team
