“Excellent experience. Ordered through the website which was smooth as silk. Payment process went through easily, good email follow-up and my magazine arrived ahead of schedule, well packaged and in mint condition. Highly recommended.”
Hi Phil,
Thank you so much for your wonderful review!
We're delighted to hear that everything went smoothly, from placing your order right through to receiving your magazine. It's great to know it arrived ahead of schedule and in perfect condition.
We really appreciate you taking the time to share your experience and for recommending us. We hope you enjoy your magazine, and we look forward to welcoming you back again soon!
Best wishes,
The Unique Magazines Team
Hi Beulah,
Thank you so much for your wonderful review!
We're delighted to hear you enjoy our selection of magazines. We love sourcing titles from around the world, so it's fantastic to know that's something you appreciate.
We hope you continue to discover plenty of inspiring reads with us, and thank you again for your support! 😊
All the best,
The Unique Magazines Team
Hi Norma,
Thank you for your review!
We're so pleased to hear you're enjoying Big Sudoku. It's great to know you appreciate the challenge right from the very first page, it's certainly a favourite for keen Sudoku fans!
We hope you continue to enjoy every puzzle, and thank you for choosing Unique Magazines. Happy puzzling! 😊
Kind regards,
The Unique Magazines Team
Hi June,
Thank you for your lovely review!
We're delighted to hear that you were happy with both our service and our friendly team. Your kind words mean a great deal to us and are always appreciated.
Thank you for your support, and we hope to welcome you back again soon. Happy reading! 😊
All the best,
The Unique Magazines Team
Hi Pasqualina,
Thank you for your kind review!
We're so pleased to hear that everything arrived safely and that you were happy with our service. Thank you for recommending us, it really does mean a lot to our team.
We look forward to helping you again in the future. Happy reading! 😊
All the best,
The Unique Magazines Team
Hi Patricia,
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with both our service and communication, and that your order arrived quickly. Knowing you'd use us again and recommend us to others is the highest compliment we could receive.
Thank you for your support, and we look forward to helping you again soon. Happy reading! 😊
All the best,
The Unique Magazines Team
“Why are your timings WRONG last Sunday James Bond finished early this Sunday it started 2:50 but in your magazine it states James Bond 3:15 how many other programmes am I going to miss get your bloody facts correctly”
Hi,
Thank you for taking the time to leave your feedback. We’re sorry to hear that the television listings have caused frustration and resulted in you missing programmes.
As a print magazine retailer, we do not produce or control the content printed inside the magazines we sell. The programme information is supplied and published by the magazine’s publisher, so we’re unfortunately unable to amend the listings ourselves.
Television schedules can also change after a magazine has gone to print due to circumstances such as live sporting events, including the FIFA World Cup, overrunning programmes or last-minute changes made by broadcasters. Unfortunately, these changes are unavoidable and may mean that the printed times are no longer accurate.
We would be happy to pass your comments on to the relevant publisher. Please let us know which TV guide you receive so we can ensure your feedback reaches the correct team.
All the best,
The Unique Magazines Team
Hi Paul,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you were disappointed with some aspects of the puzzle books. If you could let us know which title you're referring to, we'd be more than happy to pass your comments on to the publisher.
As a retailer, we source puzzle books from a number of different publishers, so unfortunately we don't have any control over the quality of the paper or the content included. However, we always value customer feedback and are happy to share your comments with the relevant publisher, as it helps them improve future issues.
Thank you again for taking the time to get in touch. We look forward to hearing from you.
All the best,
The Unique Magazines Team
“This is actually my second order this time for 52 weeks.
I love hearing my tv guid come through the door but lately iv had problems with it either turning up late or not at all.
I know the post isn't your fault but I just find it so frustrating.
Last week I got two magazines and was wandering why only to discover the second one was the one I should have got the week before.
Other than that I really enjoy having it delivered as I'm not always able to get to the shop due to mobility issues.”
Hi Joy,
Thank you for your lovely review and for choosing to subscribe again for another 12 months, we really appreciate your continued support!
I'm sorry to hear that you've experienced some delays with your recent deliveries. We completely understand how frustrating this must be, especially when you're relying on your TV guide being delivered because getting to the shops isn't always easy.
Unfortunately, once the magazines leave our warehouse, they're in the hands of Royal Mail, and occasionally delays like this can happen. I'm pleased to hear that last week's missing issue did eventually arrive, even if it was later than expected.
If you ever notice a magazine hasn't arrived, please don't hesitate to get in touch. We'll always be happy to investigate and make sure you don't miss out.
Thank you again for your patience and for your continued loyalty. We hope you enjoy your magazines for many more weeks to come! 😊
All the best,
The Unique Magazines Team
Hi Christopher,
Thank you for your feedback, and I'm sorry to hear that your copy of Flight International hasn't arrived yet.
I've checked your order and can confirm that the latest issue was dispatched from our warehouse on 17th July, so it should be with you very soon.
If it hasn't arrived within the next few days, please get in touch with us directly and we'll be more than happy to investigate and help resolve this for you.
We appreciate your patience and hope you enjoy the magazine once it arrives.
All the best,
The Unique Magazines Team
“Excellent customer service. Although the magazine is far cheaper in local stores I am happy to pay the extra to have them delivered because the local stores don’t always have them in stock”
Hi Joliette,
Thank you for your kind review!
We're so pleased to hear that you've had such a positive experience with our customer service. It's great to know that the convenience of having your magazines delivered, especially when they're difficult to find in local stores, makes a difference.
We really appreciate your support and look forward to continuing to supply your favourite magazines. Happy reading! 😊
All the best,
The Unique Magazines Team
“Excellent service - Welcoming - Understanding - Exceptionally Helpful - The young lady who looked after me was outstanding. She deserves a pay increase!
Big thank you.
Amanda Smith”
Hi Amanda,
Thank you so much for your wonderful review, Amanda!
We’re delighted to hear that you felt welcomed, understood and so well looked after. Your kind words about our team member will be passed on, we’re sure she’ll be thrilled to hear them, especially the suggestion of a pay rise! 😊
Thank you again for your support. It really means a lot to the whole team.
Best wishes,
The Unique Magazines Team
Hi Lucília,
Thank you so much for your lovely review! We're delighted to hear that you continue to find the magazine inspiring and full of great ideas. It's wonderful to know it brings you so much enjoyment.
We really appreciate your continued support and hope you enjoy every issue to come. 😊
All the best,
The Unique Magazines Team
“An amazingly, efficent company. Orders acknowledged in such a friendly manner and items received, perfectly packaged, very quickly indeed.
I am so very impressed.”
Hi,
Thank you so much for your lovely review.
We're delighted to hear that you were impressed with both our service and the speed of delivery. It's great to know that your order was acknowledged in a friendly manner, arrived quickly, and was perfectly packaged.
Your kind feedback means a great deal to the whole team, and we really appreciate you taking the time to share your experience.
We look forward to helping you again soon!
All the best,
The Unique Magazines Team
Hi Joan,
Thank you so much for your kind words!
We're delighted to hear you think we provide the best service ever. Comments like yours really mean a lot to the whole team.
Thank you for taking the time to leave us such wonderful feedback, and we look forward to helping you again in the future.
All the best,
The Unique Magazines Team
“I use this company as I am house bound, My mam used to use this company too I would highly recommend this company if there is a problem the staff will always go out their way to help me a highly recommended company”
Hi Lesley,
Thank you so much for your wonderful review.
We're delighted to hear that both you and your mam have used Unique Magazines, and it means a lot to us that you would recommend us to others.
We're especially pleased to know that you've found our customer service helpful. We always do our very best to support our customers, so it's lovely to hear that this has made a difference.
Thank you again for taking the time to leave such kind feedback. We really do appreciate it.
All the best,
The Unique Magazines Team
Hi Jacquiline,
I’m sorry for any confusion caused.
When you contacted us to let us know that your original magazine had not arrived, I emailed you to explain that we would send the current issue as a replacement for the missing magazine.
Unfortunately, as we do not keep back issues in stock, we were unable to resend the exact edition you originally ordered, which is why the current issue was sent instead.
I apologise if this was not clear from my original email.
Kind regards,
Jessica
Hi Peter,
Thank you so much for your lovely message, we really appreciate it!
We’re doing our very best to help when delivery problems happen, so your kind words genuinely mean a lot to us.
Thank you again for your support 😊
All the best,
The Unique Magazines Team
Hi Gillian
Thank you so much for renewing your Take a Break subscription with us!
We’re really pleased to hear that you find the subscription good value for money, and we hope you continue to enjoy receiving your magazine 😊
All the best,
The Unique Magazines Team
Hi Julie,
Thank you so much for your lovely review!
We're delighted to hear that you're happy with our service and that your magazine arrived so quickly. We always aim to get our customers' orders to them as promptly as possible, so it's wonderful to know we've met your expectations.
Thank you for choosing Unique Magazines, and we hope you enjoy reading your magazine!
Kind regards,
The Unique Magazines Team
