“At nearly GBP15 an issue here in Australia, it's a big ask to continue... I'm struggling to accept the annual charge. I've written reviews before and it's YOUR job to acknowledge them, not endlessly ask for repeats. Chase those who haven't responded.”
Hi Graeme,
Thank you for your review.
We’re so pleased to hear you enjoy receiving your TV magazine. If there’s anything we could improve to make your experience a 5-star one, we’d really appreciate any feedback you’re happy to share.
All the best,
The Unique Magazines Team
“Magazine is great but as it is a weekly the delivery is a bit haphazard. we nkow that it is sent out on a Tuesday but it can arrive after the programme list starts.”
Hi Jim,
Thank you so much for your review ⭐ We really appreciate you choosing Unique Magazines!
We’re sorry to hear that your magazine has been arriving later than expected. We dispatch our TV magazines every Tuesday using First Class postage, so they should reach you promptly each week.
While delivery times can occasionally vary once the magazine is with Royal Mail, we completely understand how frustrating delays can be. If the issue continues, please don’t hesitate to contact us directly and we’ll be happy to look into it for you.
All the best,
The Unique Magazines Team
“Updating my initial one-star review as the first issue of Daphne's diary 2026 finally showed up last week, along with the second issue. There were issues with delayed delivery due to lack of stock, and one promised delivery date passed with no magazine, but after posting my initial review I was contacted by a human being with a genuine apology and a compensation offer of an additional issue which is good customer service.”
Hi Sharon,
Thank you for your message, and I am sorry for the continued frustration this delay has caused you.
As previously explained, we did have stock of this issue; however, we did not receive the full quantity we ordered from the publisher. Deliveries arrived with us in staggered shipments rather than all at once, which meant we were unable to fulfil every order immediately upon release.
Because of this, we have had to dispatch copies on a first-come, first-served basis, while also prioritising customers with long-standing subscriptions who have been receiving the magazine from us regularly for over a year.
I completely understand that seeing the issue available elsewhere and on social media makes this even more disappointing, and I appreciate your patience.
The good news is that we have now received the remaining copies from our supplier. Your order will be dispatched today from our warehouse, and you will receive an email confirmation shortly once this has been processed.
Thank you again for bearing with us, and please accept our sincere apologies for the delay.
All the best,
The Unique Magazines Team
Hi Linda,
Thank you for taking the time to leave us a positive review. We really hope your grandsons enjoy their magazines when they arrive in the post.
If there is anything we can do to make your future experience a 5-star one, please feel free to share any suggestions or improvements with us.
All the best,
The Unique Magazines Team
Hi Catherine,
Thank you for your 5 star review. We are so happy that you are pleased with the service we provide!
Wishing you a Happy New Year🎄❄️
All the best, The Unique Magazines Team
Hi,
Thank you for your 5 star review. We are so happy that you are pleased with the service we provide!
Wishing you a Happy New Year🎄❄️
All the best, The Unique Magazines Team
“I love the puzzle (Codeword) magazines! Because I live outside of the UK, I would love the option of receiving several magazines at once, especially older ones. I don't order often due to high shipping costs, but I would happily order much more (shipped together) if I could chose some past (older) magazines.”
Hi Nancy,
Thank you for your feedback, we’re so glad to hear you enjoy the Codeword magazines!
We completely understand that international shipping costs can make frequent orders difficult. We’re happy to send multiple magazines together in one parcel, and you can request this by contacting our customer service team at enquiries@uniquemagazines.co.uk
Unfortunately, we don’t stock back issues, so we wouldn’t be able to supply older editions. However, if you let us know which Codeword magazines you’re interested in, we’d be happy to check current availability and advise on the best option for you.
All the best,
The Unique Magazines Team
Hi Jillian,
Thank you for your review. We’re really glad to hear that all your magazines have arrived and that you’re happy so far. Welcome, and thank you for choosing us!
All the best,
The Unique Magazines Team
Hi Helen,
Thank you for your review! We’re so happy to hear that your magazine helps you share a bit of your family’s life in Australia. Hopefully, we can continue to improve our service and earn a five-star review from you next time 🙂
All the best, The Unique Magazines Team
Hi Tony,
Thank you for your kind review! We're so glad we could help you get hold of the NFL magazine. It's great to hear you're happy with your purchase. If there's anything else we can do to make your future experiences five-star, please let us know – we'd be happy to help!
Best wishes,
The Unique Magazines Team
Hi Vesa, That’s great to hear! We’re so pleased you’re enjoying the Sudoku, and it’s wonderful to know Tours is your favourite. Thanks for sharing your feedback!
Kind regards, The Unique Magazines Team
“We have been ordering Unique Magazines' books of Sudoko puzzles - Sudoku Grand Masters - for a number of years, and are very pleased with them. They contain 120 graded standard and Killer Sudoku puzzles, with solutions provided. The only disappointment is that the cost of the books has risen quite a bit over the years.”
Hi there, Thank you so much for being a loyal customer and for taking the time to leave such a thoughtful review. We're really pleased to hear how much you enjoy the Sudoku Grand Masters books.
We completely understand your comment regarding the price increase. Sadly, over the years delivery costs have continued to rise, and this has had a knock-on effect on our price. That said, we always strive to keep them as affordable as possible while maintaining the high quality and variety of puzzles you enjoy.
Best wishes, The Unique Magazines Team
Hi George,
Thank you for your feedback, we’re so pleased to hear you love the magazine! We understand the frustration with the delivery time, and unfortunately, international shipping routes can sometimes add extra days. We’re always looking for ways to speed things up and will keep your comments in mind.
Bets wishes, The Unique Magazines Team
“Bought a subscription for my elderly mother of what’s on tv ..on issue 4 and not had any issues yet .. it’s imperative it arrives on time as otherwise would be no good .. so far so good !!”
Hi Beverly,
Thank you for your review! We're glad to hear that you've been happy with the service so far. If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know, we’re always happy to help.
Best wishes, The Unique Magazines Team
Hi Derrick, Thank you for your review!
We’re so pleased to hear that the first edition of your new magazine arrived promptly. If there’s anything we can do to improve your experience further and make the service 5* stars, we’d love to hear your feedback.
Thanks again for choosing Unique Magazines!
Kind regards, The Unique Magazines Team
Hi there, Thank you so much for your kind review!
We’re really glad to hear you're enjoying the quality of our products and making the most of both your subscriptions and extra puzzle book purchases. We appreciate your patience with the delivery times. We’re always working to keep our service as efficient as possible. Thanks again for your support!
Best regards,
The Unique Magazines Team
“As sent to Ellie in February and again in December 2024!
“Loving the history and esp. the photos and stories from individual owners, although mainly US-based... starting in 1950, my grandfather and father have owned more than 10 - grandfather starting with a 300 in 1953-4, Dad a 220S in 1960. Dad had 8 various models plus a 280SL Pagoda for Mum, and I have had 5, from a 280E in 1979 to an E500, AMG ML63 to an E200 (a story there!) and now happily a GLC300. Love 'em.”
Dad's others were 250SE, 2x280SE, 300 SEL 6.3, 350SE, 280CE. finishing with a 1981 450SEL 6.9, sold in 1997 for UK£10,000 in 1997. Eek!”
Hi John, Thank you for sharing your wonderful family history with Mercedes-Benz. It's clear the brand has been a real passion across generations in your family. Stories like yours truly bring the community to life. Wishing you many more happy miles and memories ahead! Best regards, The Unique Magazines Team
“I have been using the magazine for several years and I do find it the best sudoku mag on the market. However, (and I have said this before) you also have the very best killer sudokus and I would love to see you publish an entire magazine of ther particular type of killers. I find they are just the right level for me - challenging yet not impossible which is what I find with other killer magazines. Or if not a whole magazine then more please in this magazine thank you”
Hi Charlotte, Thank you for your review. We’re so pleased to hear that you’re enjoying Sudoku Grand Masters! If you’re interested in trying something a bit more challenging, we have two magazines dedicated entirely to Killer Sudoku puzzles that you might enjoy.
I’ve attached the links to these puzzle magazines below so you can explore them further. Happy puzzling!
Puzzlelife Killer Sudoku Magazine
https://www.uniquemagazines.co.uk/Puzzlelife-Killer-Sudoku-Magazine-Subscription-p356388
Killer Sudoku Magazine
https://www.uniquemagazines.co.uk/Killer-Sudoku-Magazine-Subscription-p164638
Best wishes, The Unique Magazines Team
