“Sometimes the magazine is very thin and not great value. Also thinking if you subscribe you would get it on time. Not the case. Every month it gets later. It’s in the co-op on the 1st of the month. I get mine on the 12th! Halfway through the month. Will not be renewing again”
Hi Natalie,
Thank you for your feedback. We're really sorry to hear that your experience hasn’t met expectations. We completely understand how frustrating it can be when a magazine arrives later than expected, especially when it's already available in stores. Please know that we always dispatch That's Life Crime Scene on the official on-sale date. However, delivery times can vary depending on Royal Mail, and unfortunately, delays do happen from time to time.
We truly appreciate how this affects your enjoyment, and we’ll be sure to pass your comments about the magazine’s content and value on to the publisher. We're grateful you gave our service a try, and if there's anything we can do in the meantime, please don't hesitate to get in touch. Best wishes, The Unique Magazines Team
Hi Daphne, Sorry to hear you experienced issues receiving your first issue. We’re really glad our team was able to resolve the problem and that you’ve now received your Sussex Life magazine. We hope you enjoy reading it, and please don’t hesitate to get back in touch if you have any further issues. We’re always happy to help! Best regards, The Unique Magazines Team
Hi Eileen. Thank you for your positive review! If there’s anything we can do to turn your 4 stars into 5, we’d love to hear your thoughts. Your feedback is really valuable and helps us continue to improve our service.
Best wishes, The Unique Magazines Team
Hi Lesley, so happy to hear this helped pass the time when waiting for appointments! If our service could be improved so we get 5 stars, let me know how. We are always open to feedback. Many Thanks, Ellie :)
Hi, I understand the concern for the high shipping cost. I can confirm This is worked out for your delivery to Spain and is to cover all costs, including slight additional for Tax/Vat to cover customs. We also must consider overall pricing based on cover price alongside postage, packaging and labour from our small team to get it out to you. To get this at cover price alone, it is best to go direct to publishers in which they may be able to offer this as they are sending them direct from the printers. I am so glad everything else is perfect, this is so lovely to hear. Many Thanks, Ellie :)
Hello, thank you for your review. I am pleased to hear that the delivery is quick with your magazines. The postage pricing is part of the subscription cost. However, the good news is the magazine will always be posted first class to ensure delivery before the weekend viewing commences. We do try to keep our pricing as low as we are able. Kind Regards Sarah
“It is a great place to buy magazines from. One point is there is a discount code box, but not once have I ever been offered a code to purchase additional magazines”
Hi, Thanks for leaving your review! I am glad you like using our service to purchase your magazines! I understand in regards to discounts you may not have been offered codes before. As suppliers of these magazines rather than publishers, we have to take a few things into account including the cover price, postage and packaging costs when selling the magazines. If we are ever able to offer discounts it will be shown on our website or sent directly to our loyal customers! Going forward, we are actually planning on offering monthly discount rates/offers depending on each month. This is our plan of action so do keep an eye out for these! If you need anything else, please do let me know. Thanks, Ellie :)
“I’m not sure as it’s a Xmas present for my son.. we live in Australia & he follows West Brom.. he lived in England a few years ago..
It’s a wait & see”
“Had not received a magazine so after 3 weeks emailed to ask when I would get it . They were good in contacting me back and reviewing but was told they no longer could get the magazine I had paid to subscribe to. I did not receive any magazines and they are no longer available. I have received a refund”
“I don't know which particular Unique Magazine is in question but here are some points about the ones to which I subscribe.
Firstly I enjoy them.
I do wish they wouldn't have naff little cartoons or any other decorations on the pages. They are unnecessary, distracting, a nuisance and just naff.
One of the magazines is printed on very nasty paper on which pencil doesn't 'take' very well.”
“Beachcomber Codewords are particularly satisfying as they very often use complicated unusual words, which I enjoy very much. My only reservation is that because they are called Pocket the print is small and the solutions at the back even smaller. At my age (76) they are hard to decipher and I struggle with this.”
Hi, Thanks for your feedback! I am glad you enjoy the contents of these! The pocket size is for on the go. You can get other codeword magazines which are not pocket sized. I have emailed you some other codeword magazines which are not in the smaller format. Hope this helps. Thanks for the review as it means so much to us! Thanks, Ellie😊
Hi, I am so glad the service has been friendly for you. I have no note to say you requested any additional packaging and I have no direct contact from you. Please forward this request over to me personally at ellie.purvis@uniquemagazines.co.uk. I would then be happy to look into why the request was not fulfilled. On that note however, we are looking at improving the quality of our packaging, by changing suppliers. This will be a lengthy process to ensure the best quality is offered but it is in the works. Thanks so much for your patience and understanding. Thanks, Ellie😊
Hi, thanks for your feedback! We are currently in the talks of a change in our packaging to make it stronger and more environmentally friendly. This will be a lengthy process as we must find a suitable suppliers for a good price, order in batches to test it properly and then make a decision. This is a big thing as one of our core values is all about the quality of the products we send and this includes packaging. Thanks for passing this on! Thanks, Ellie😊
“Really great product, but somehow before it got to me there was a rather large couple creases on one of the pages for the 2000gt which was a bummer.
Otherwise it was good.”
Hi, Thanks for your review! I am so sorry about this damage which seems to have happened whilst on route to Canada. I have emailed you personally to see if you'd like any compensation for this damaged issue. Thanks so much for your understanding and apologies for any inconvenience caused. Many Thanks, Ellie😊
Thank you for leaving a review.
I'm sorry your magazine did not meet you expectations. If you would like to cancel or change your subscription, please let us know and we will be more than happy to help.
Our email address is enquiries@uniquemagazines.co.uk if you would like to get in contact.
Many thanks,
Megan Houseman
“I have continued to order the Sudoku books for my husband as part of either birthday or Christmas gift.
It engages the brain and he enjoys the differently rated challenges to attempt.”
I am so thrilled he enjoys challenging himself with these books! If there is anything we can do to achieve 5 stars please let me know. Thanks a lot, Ellie😊
