I am so glad you are happy with our service! I am thrilled to hear problems with delivery have been minimal. Thanks for taking the time to leave your feedback as this means so much to us! Many Thanks, Ellie😊
Thanks so much for your comment on your chosen magazine! Daphne's Diary is beautiful. If there is anything we could do to achieve 5 stars please let me know. Thanks, Ellie😊
I am glad you find the order process easy, the delivery time good and you felt informed of the delivery status! If there is anything we can do to achieve that 5th star please do let me know! Thanks, Ellie😊
Thanks for your review.
We dispatch orders as soon as we receive the magazine into stock. We also dispatch That's life a week before the date stated on the magazine cover and it should arrive in time. I will send you an email so we can get to the bottom of this.
Many thanks, Megan.
I am so glad we got this out as quickly as possible for you! If there is anything we can do to achieve the 5 stars please do let me know. Thanks, Ellie😊
I am sorry this took a while too arrive! I am glad however it showed up and your enjoying the puzzles you have. Thanks so much for leaving your feedback! Thanks, Ellie😊
“Dear Lady/Sir!
Good Day!
I am basically satisfied with the activities of your company.
Sometimes I feel that the delivery time is a bit long.
I know England is no longer a member of the European Union.
So far, the magazines have always arrived in perfect condition.
What's more interesting, the postman brings it to my house once to go to the post office for me.
What does it depend on?
I haven't been able to figure it out yet.
I wish you a lot of strength for your work!!
Merry Christmas!
Best regards Sándor Somogyi-Laczik”
I am sorry delivery to Hungary is a bit longer! We send these priority air mail with the royal mail. This means magazines should arrive in no longer than 15 days as apart of our policy!
I am glad they have arrived in great condition! In regards to where they deliver it is out of our control. It can depend on the weight of the magazine or if it would fit through the post box in most cases!
Thanks for your kind words. Happy new year and thanks for being a loyal customer. Hopefully we continue to see more order's from you in 2024😊Thanks, Ellie
We dispatched the magazine the same day you made the payment so I can only apologise that delivery to France was a bit longer than anticipated. I am so glad you love the magazine though, Thanks for leaving this feedback. Many Thanks, Ellie😊
“I look forward to getting my weekly and monthly magazine. I curl up on the sofa, covered in a throw and wearing my hoodie, and first I read the magazine then I do all the puzzles. Keep up sending them to me”
This sounds bliss Lillian! I am so glad you love receiving them and catching up on the gossip. If there is anything we can do to achieve 5 stars please do let me know. Kind Regards, Ellie😊
Hi Josefin, I'm sorry that your magazine did not arrive but I'm glad that you found our customer service helpful and that we were able to refund you. Megan 😊
I am so sorry to hear this but you did not get this issue as you did not place an order for it. You usually order single issues. The last one you ordered was No 40 which was sent the 6th of October when you placed the order and included listings from the 7th of October. Hope this makes sense. Let us know if you need anything else! Many Thanks, Ellie :)
This is great! I am glad it arrived in good timing and you felt informed. If there is anything we can do to achieve 5 stars please do let me know. Many Thanks, Ellie😊
I am so sorry to hear this and as long as you let us know, We will always compensate accordingly by extending the sub! We always send the magazine 1st class on a Tuesday so it should arrive by the Saturday for the listings to begin.
I have extended the sub by an issue to compensate and I hope this helps. Please do let us know if this happens again! Thanks, Ellie😊
