“Hi. The magazine is superb, but it is shipped with post, and from UK. This means I have to go to the post office each time the magazine arrives and pay 2 pounds of tarrif UK-EU. I don't know if this can be done better, but I thought you might want to know that the final experience is so so. Post Offices in Poland are medieval government offices :)”
Hi Kamil,
Thank you so much for your honest review. We're really glad to hear you're enjoying the magazine itself!
We appreciate you sharing your experience with the delivery process. We understand how frustrating it must be to visit the post office and pay an additional tariff each time, and you're not alone in feeling that EU import charges can be a real headache. Unfortunately, international shipping and customs fees are often beyond our control, but we're always looking at ways to improve the overall experience for our customers.
Your feedback is really valuable, and we’ll certainly keep it in mind as we continue to explore better solutions for EU deliveries.
Best wishes, The Unique Magazines Team
Hi Tony,
Thank you for your kind review! We're so glad we could help you get hold of the NFL magazine. It's great to hear you're happy with your purchase. If there's anything else we can do to make your future experiences five-star, please let us know – we'd be happy to help!
Best wishes,
The Unique Magazines Team
“Would be nice to be able to get some back issues. Since I found this site and magazine, like to read what the past was like with the stories. Magazine is fun and gives a break from the day to day.”
Hi Robert,
Thank you so much for your lovely review! We're so pleased you're enjoying the magazine and that it brings a welcome break to your day. We completely understand the interest in back issues – they’re a great way to explore past stories. If there’s a specific issue you’re looking for, feel free to get in touch and we’ll do our best to help!
Best wishes, The Unique Magazines Team
Hi Clifford,
Thank you for your review! We're glad to hear your order arrived quickly and in good condition. If there's anything else we can help with, feel free to get in touch!
Best wishes,
The Unique Magazines Team
Hi Brian,
Thank you for your five-star review! We’re over the moon to hear that your wife thinks our service is superb 😊🙌 We look forward to continuing to serve you in the future, and if there’s ever anything we can do to help, please don’t hesitate to get in touch with our customer service team.
Best wishes,
The Unique Magazines Team
“I wasn't sure what the site might have for me...then I found "Daphnes diary" Oh this was such fun and entertainment I had to get it. So it's always worth a look as you might miss something new and Unique 🫶”
Hi Susan,
Thank you for your lovely review! We’re so glad you discovered Daphne’s Diary with us, it really is such a fun and inspiring magazine. You’re absolutely right, there’s always something new and unique to find, and we’re delighted you enjoyed browsing our range.
Best regards,
The Unique Magazines Team
Hi Alison,
Thank you for your five star review. We are so happy that you enjoy receiving your magazines. We hope we can continue serving you in the future!
Best wishes,
The Unique Magazines Team
“Easy to use website. Customer service is excellent. Being able to receive my magazines this way, is a godsend. Highly recommend this company. Give them a try!!”
Hi Shona,
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve found our website easy to use and our customer service helpful. It’s great to know that having your magazines delivered has made such a difference for you.
We really appreciate your recommendation!
Best wishes,
The Unique Magazines Team
“Ordered 6 months of TV Choice, to try Unique out. They are spot on The Magazine arrives every week without fail. I was worried because of the way The Post office is being run these days. So I know unless The World stops I should get it every week. So I shall order it 12 Months at a time from now on.”
Hi Sheila,
Thank you so much for your kind review! We’re delighted to hear that your TV Choice magazines have been arriving reliably each week and that you’ve had such a good experience with us.
It’s great to know you now feel confident to extend your subscription to 12 months, we really appreciate your trust and support.
Best regards,
The Unique Magazines Team
Hi Michael,
Thank you for your five star review. We are very appreciative of your glowing review and we hope we can continue to provide an excellent service for you in the future.
Best wishes,
The Unique Magazines Team
“Hello, I am very dissatisfied! I placed the order, paid, and a few days later learned that the magazines—or rather, the subscription—could not be delivered in English, as described on the website and confirmed in my order confirmation. I have withheld my money, which is fine. Nevertheless, I am very disappointed; the information could have been made available beforehand, and the entire transaction was unnecessary. Kind regards, Juliane Kroitzsch”
Hello Juliane,
Thank you for your feedback, and I’m very sorry for the disappointment and inconvenience this has caused. I completely understand how frustrating it must have been to place and pay for your order, only to later find out the magazine could not be delivered in English as expected.
We always aim to provide accurate information on our website, and we apologise that in this case the details were unclear and led to unnecessary steps for you. Please be assured your payment has been refunded, and no further charges will be taken.
Your feedback is very valuable to us, and we will review how this information is displayed so that similar situations can be avoided in the future.
Kind regards,
The Unique Magazines Team
Hi Jacqui,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the magazine and finding the articles interesting.
Best regards,
The Unique Magazines Team
“This is a very easy way for me to buy magazines by subscription however I am always concerned that my subscription will be renewed without my approval. I love to try various magazines, for inspiration, interest etc. To have them delivered to the door is a great service. But I have found it difficult for me to keep an eye on the end of the subscription. Yes, I know I am responsible for what I order etc, but would love good communicaiton between subscriptions and myself. But I love the choice of magazines there are.”
Hi Sue,
Thank you so much for your kind feedback. We’re really pleased to hear you’re enjoying the service and the variety of magazines available.
Just to reassure you, your subscription is for 8 issues over 12 months only. Once this subscription finishes, we will not take any further payments without your approval, and no further magazines will be sent unless you choose to continue. You can rest assured we won’t send anything you don’t want or require.
We’ll also make sure communication is clear around the end of your subscription, so you always feel in control.
Thanks again for your support, and we’re delighted you’re enjoying discovering new magazines with us!
Best regards,
The Unique Magazines Team
“These are the only puzz-mags that really stretch my brain and give me a mental workout. My vocabulary has improved and I thought it was excellent before I started with the magazines but I have learned many more words. Fantastic.”
Hi Sharon, Thank you for such wonderful feedback! It’s fantastic to hear that the magazines not only give you a real mental workout but have also helped expand your vocabulary. We’re so pleased you’re enjoying them and finding them both challenging and rewarding.
Kind regards, The Unique Magazines Team
Hi Sandra, Thank you so much for your lovely feedback!
We’re delighted to hear you’ve been with us since Covid and that your weekly TV magazine delivery has become a treat you can rely on. It means a lot to know we’re helping you never miss an issue.
Kind regards, The Unique Magazines Team
Hi There, Thank you for your 5* review!
We are very glad to hear that all copies of your magazines have arrived safely. We hope we can continue to serve you in the future.
Best wishes, The Unique Magazines Team
“I signed up and paid for a magazine that i have now discovered ceased producing hard copy last March 2025. I find it unacceptable that you took my money, held it for some time and then advised that they may have ceased production. This is not acceptable.”
Hi George, Thank you for getting in touch, and I’m very sorry for the frustration this has caused. I completely understand how disappointing it must be to find out that the magazine you subscribed to has ceased producing hard copies.
We only became aware of the production changes after your order was placed, which is why the payment was initially processed. Please be assured that we have arranged a full refund for you now.
Again, I apologise for the inconvenience and disappointment this has caused, and thank you for bringing it to our attention.
Kind regards, The Unique Magazines Team
Hi Vesa, That’s great to hear! We’re so pleased you’re enjoying the Sudoku, and it’s wonderful to know Tours is your favourite. Thanks for sharing your feedback!
Kind regards, The Unique Magazines Team
