Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,600 Reviews

85 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great email com. Fast delivery”

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Posted 1 month ago

I am pleased to hear that your magazine arrived quickly, this is what we would expect. Thanks so much for your review! Sam😊

Posted 1 month ago

“Still subscribed even past the Covid years. Handy getting my magazine delivered every week.”

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Posted 1 month ago

Thank you for being a loyal customer! Your review is much appreciated. Sam😊

Posted 1 month ago

“Everything as promised, I didn't have to pay any additional fees, everything is included in the final price, which is amazing. Magazine came in a little rough shape but nothing serious, no tears, so I think the packaging saved it. 5/5”

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Posted 1 month ago

Thanks for your review. We are sorry to hear of the slight damage, please feel free to send us some images on enquiries@uniquemagazines.co.uk and we can take a look into this further for you but if not thank you so much for the honest feedback. Sam😊

Posted 1 month ago

“Good+service+”

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Posted 1 month ago

Thank you so much! Sam😊

Posted 1 month ago

“Excellent service! Wrnt above and beyond to help!! First class!!”

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Posted 1 month ago

Thank you for your kind review! I am pleased that we are able to help. Sam 😊

Posted 1 month ago

“Has all the info you need to plan your viewing”

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Posted 1 month ago

Thanks so much for the review! Great news! Sam😀

Posted 1 month ago

“The price is affordable and the delivery is on time.”

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Posted 1 month ago

We are pleased to hear this! Thanks. Sam😊

Posted 1 month ago

“Beachcomber Codewords are particularly satisfying as they very often use complicated unusual words, which I enjoy very much. My only reservation is that because they are called Pocket the print is small and the solutions at the back even smaller. At my age (76) they are hard to decipher and I struggle with this.”

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Posted 1 month ago

Hi, Thanks for your feedback! I am glad you enjoy the contents of these! The pocket size is for on the go. You can get other codeword magazines which are not pocket sized. I have emailed you some other codeword magazines which are not in the smaller format. Hope this helps. Thanks for the review as it means so much to us! Thanks, Ellie😊

Posted 1 month ago

“I only just noticed that you call yourselves a "right wing" magazine. Damn, I may now have to cancel my subscription. I thought you were just a thoughtful, intelligent, slightly heterodox but non-bigoted and actually quite centrist publication. What to do.....”

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Posted 1 month ago

Thanks for your review. I have checked our system and I am unable to see an order from you so I think potentially you may have meant to review the publisher instead. If you are able to get in touch on enquiries@uniquemagazines.co.uk with the title of the magazine purchased we will be able to look into this further for you and try and get some contact details for you for the publisher. Thanks. Sam😊

Posted 1 month ago

“Friendly service as always but missing better protection packaging !!! Asked but not received: it was holidays 😪”

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Posted 1 month ago

Hi, I am so glad the service has been friendly for you. I have no note to say you requested any additional packaging and I have no direct contact from you. Please forward this request over to me personally at ellie.purvis@uniquemagazines.co.uk. I would then be happy to look into why the request was not fulfilled. On that note however, we are looking at improving the quality of our packaging, by changing suppliers. This will be a lengthy process to ensure the best quality is offered but it is in the works. Thanks so much for your patience and understanding. Thanks, Ellie😊

Posted 1 month ago

“Please use paper wrappers.”

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Posted 1 month ago

Hi, thanks for your feedback! We are currently in the talks of a change in our packaging to make it stronger and more environmentally friendly. This will be a lengthy process as we must find a suitable suppliers for a good price, order in batches to test it properly and then make a decision. This is a big thing as one of our core values is all about the quality of the products we send and this includes packaging. Thanks for passing this on! Thanks, Ellie😊

Posted 1 month ago

“Always enjoy the Magazine.”

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Posted 1 month ago

We are so pleased to hear this! Sam😊

Posted 1 month ago

“Great experience. Queries handled quickly and efficiently. Customer service second to none.”

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Posted 1 month ago

Thank you so much for your review! Pleased we were able to help. Sam😊

Posted 1 month ago

“Couldn't get Criss Cross in Cork Ireland for my mother so very happy with the service.”

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Posted 1 month ago

I am so glad we were able to help! Thanks for the review. Sam😊

Posted 1 month ago

“Really great product, but somehow before it got to me there was a rather large couple creases on one of the pages for the 2000gt which was a bummer. Otherwise it was good.”

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Posted 1 month ago

Hi, Thanks for your review! I am so sorry about this damage which seems to have happened whilst on route to Canada. I have emailed you personally to see if you'd like any compensation for this damaged issue. Thanks so much for your understanding and apologies for any inconvenience caused. Many Thanks, Ellie😊

Posted 1 month ago

“Exelent delivery”

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Posted 1 month ago

I am so glad the delivery of this was excellent. Thanks so much for confirming! Thanks, Ellie😊

Posted 1 month ago

“My magazine didn’t arrive but staff were helpful and offered me a refund as there wasn’t a replacement available. Really bummed as it was a limited edition Star Wars mag.”

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Posted 1 month ago

I am so sorry this never arrived, as we did send it from our end! I assume it was missing in the post as it never got returned to us. I can confirm a refund was processed for you to compensate. I am so sorry for any inconvenience but thanks for commenting on our helpful staff and rating us 5 stars. Thanks, Ellie😊

Posted 1 month ago

“I missed a copy of a wordseach I normally get from my local supermarket so went online and ordered it here. I received it in two days! Very quick delivery! Will definitely order any future ones I miss. Very happy!”

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Posted 1 month ago

This is so amazing to hear Kerry! I am thrilled we could deliver the magazine you really wanted, in good timing! Thanks for choosing us. Thanks, Ellie😊

Posted 1 month ago

“I have not received my magazine as of today”

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Posted 1 month ago

Hi, This is the first we have heard of this and I do apologise! This was dispatched to you on the 29th of July 2024. This should have a arrived within 15 days but a maximum of 30 days as per our FAQ's and extended delivery time frames. Please accept my apologies. I have emailed you to help with this and sort out some compensation. Thanks so much for your patience and understanding. I do apologise for any inconvenience caused. Thanks, Ellie😊

Posted 1 month ago

“I have been impressed with the efficiency of the service, especially as the subscription was a gift for my sister who lives overseas. She has commented on the swift delivery of her magazine and I have been pleased with the messages sent to me advising that an issue has been despatched.”

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Posted 2 months ago

I am so happy to hear about your positive experience with us! I am glad we could help give her a gift from you, despite the distance. We also love to hear you enjoy being kept informed and updated with the magazines. Thanks a lot for taking the time to leave your feedback, as this means so much to us. Thanks, Ellie😊

Posted 1 month ago

Unique Magazines is rated 4.4 based on 7,600 reviews