Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.38

4.4 Rating 7,178 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,178 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Unique Magazines made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Unique Magazines 5 star review on 23rd September 2023

Anonymous

Unique Magazines 5 star review on 14th July 2023

Yvonne Weavers

Unique Magazines 5 star review on 12th December 2022

Karen Burnip Brown

Unique Magazines 5 star review on 15th October 2022

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Unique Magazines 5 star review on 17th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service, saves me going out in the cold to purchase my mags.”

Helpful Report

Posted 3 weeks ago

It is lovely too hear we can provide the mags you love, Directly to the comfort of your own home! This is great too hear and thanks for taking the time to leave your feedback and 5 stars. Thanks, Ellie😊

Posted 3 weeks ago

“❤ Unique Magazines! I am able to get magazines I wouldn't normally I be able to find ☺”

Helpful Report

Posted 3 weeks ago

We love to offer Niche titles here at Unique Magazines, So I am thrilled too hear you make use of this service! Thanks for leaving your feedback and of course for the 5 star rating. Have a great week. Many Thanks, Ellie😊

Posted 3 weeks ago

“My subscription was a Christmas present for my son .The availability to start delivery in December and have a choice of issue numbers was superb. The site was so easy to navigate and the free e-card to download and send to the recipient was a lovely idea. Obviously my son has not yet received his first magazine but if the customer service is as good as I have already had he will be well pleased.”

Helpful Report

Posted 3 weeks ago

I am so glad you found availability of this and the choice of issues impressive! It is also great too hear you found the site easy to navigate and made use of the free e card download. We like to include this so the gift givers have something to offer before the first magazine arrives! Finally, It is so nice too hear the customer service has met a good standard for you, As this means a lot to us. Thanks for taking the time too leave your feedback! Have a lovely week. Thanks, Ellie😊

Posted 3 weeks ago

“I do not have any complain regarding magazine and subscription, but I have one regarding shipping. It’s the second time magazine went missing. Before was Burda magazine. Suggestion is to revise the way you are shipping and give possibility to choose tracking shipping. I would be glad to pay instead loosing somewhere on a route. Regards, Renata”

Helpful Report

Posted 3 weeks ago

I understand this completely and would like to thank you for the constructive feedback to help us improve! We were able to compensate for the missing issue by extending the subscription and I hope this did help, Although I know it is not ideal! We send the magazine with the royal mail. At this time, that is the best service we can offer. I understand you are willing to pay for tracked shipments but this is not possible as manually it would be difficult to ensure we provide this for your specific order. Our distribution team is small so communication is great but we would not want to cause further disappointment if your order is not sent tracked as requested. It is something we will look into however so thankyou for passing this on. If there is anything else I can help with, Please do let me know. Many Thanks, Ellie😊

Posted 3 weeks ago

“Quick post (I’m in Melbourne, Australia), well packaged and great prices. Finally I can get my favourite print magazines without spending heaps and/or then waiting forever for delivery. Thanks Unique Magazines!!”

Helpful Report

Posted 3 weeks ago

I am so happy this got all the way to Melbourne in quick time! I am thrilled they were well packaged and you were happy with the costs for the service we provided. Super happy we could provide this for you, It really makes me smile! Have a great week. Thanks, Ellie😊

Posted 3 weeks ago

“just as quick as buying from shop”

Helpful Report

Posted 3 weeks ago

I am so glad you found our service to be fast and efficient! Thanks a lot for leaving your feedback and 5 stars. Have a great week Stanley! Thanks, Ellie😊

Posted 3 weeks ago

“I love Unique Magazines full of great wordsearches nd puzzles a wonderful assortment to choose from.”

Helpful Report

Posted 3 weeks ago

I am so happy we could provide you with your puzzle fix! Thanks for leaving your feedback, This means so much to us. Have a great day! Thanks, Ellie😊

Posted 3 weeks ago

“Excellent service”

Helpful Report

Posted 4 weeks ago

Thanks so much for this! We always strive for excellent and I am glad we could provide this. Thanks a lot, Ellie😊

Posted 3 weeks ago

“Always let me know when to expect my magazine and give excellent service, worth 7 stars”

Helpful Report

Posted 4 weeks ago

Thanks for the feedback Nick! I am glad we can keep you informed and up to date with the status of your order! Thanks so much for your comment on our service, This means a lot to us. Many Thanks, Ellie😊

Posted 3 weeks ago

“The service is Great delivery and e mails telling you what’s happening when you purchase”

Helpful Report

Posted 4 weeks ago

This is lovely too hear thankyou😊We aim to keep you informed! Thanks for leaving your feedback. Many Thanks, Ellie!

Posted 4 weeks ago

“Excellent customer service. Hoped to secure two different covers of same magazine by advance purchase. Customer service was second to none, no promises made but they would try to sort this depending on what they received in to distribute. I then got a lovely email confirming this had been done and the items arrived well packaged. Conscious not everyone had this experience trying to order from different suppliers for this high demand issue so I was very grateful a f recommended them to others.”

Helpful Report

Posted 1 month ago

I am so glad I could assist you through this order process and request Tracey, As I know how important this magazine is too our customers! I am glad I could keep you informed and provide you with the order you wanted! I am also very grateful that you would leave such positive feedback on the service you received and the condition the magazines arrived in, As we are always aiming for that outstanding service. Thanks a lot for this. Have a lovely week and enjoy the magazines😊Thanks, Ellie

Posted 4 weeks ago

“Very pleased with the monthly sudoku magazine.Full of puzzles of just the right level for me”

Helpful Report

Posted 1 month ago

The monthly sudoku is a great magazine! The puzzles have a challenging aspect to them, Whilst not being too difficult! Thanks for leaving your feedback as this means a lot to us here. Have a great week Sheila ! Thanks, Ellie😊

Posted 1 month ago

“I have used Unique Magazines for some time and I am very happy with the service and delivery speed”

Helpful Report

Posted 1 month ago

This is lovely to hear. Thanks for choosing to order with us for a while due to our positive service and quick delivery! We really appreciate any feedback like this. Thanks a lot Ian and have a nice week. Many Thanks, Ellie😊

Posted 1 month ago

“Very Good”

Helpful Report

Posted 1 month ago

Thanks so much for the 5 stars and it is lovely to hear you would rate us as very good. Thanks, Ellie😊

Posted 1 month ago

“Really enjoyed your Pedro Pascal edition. Lots of good stuff, lovely pictures, posters and lots of info about his work.”

Helpful Report

Posted 1 month ago

I am so glad you liked this special magazine! I had a flick through myself and learned a lot about him quite quickly. Thanks for leaving your feedback as this means a lot to us. Many Thanks, Ellie😊

Posted 1 month ago

“Great service Happy with purchase”

Helpful Report

Posted 1 month ago

I am glad you are happy with our service and satisfied with your purchase. Thanks for taking the time to leave a review as this means a lot to us. Have a great week and thanks again, Ellie😊

Posted 1 month ago

“I'm very satisfied with the service. I receive notifications of shipping and subscriptions renewals. Also of other magazines I may be interested in purchasing. All in all, a good professional service”

Helpful Report

Posted 1 month ago

This is great to hear! We love keeping our customers informed and passing on magazines they may be interested in for their enjoyment. It is amazing to hear this is appreciated so thanks for passing it on. Kind Regards, Ellie😊

Posted 1 month ago

“They accepted payment for a magazine. When I queried why it had not arrived after 6 weeks they said it was no longer published by them. I'm waiting for a refund. Disgraceful!!”

Helpful Report

Posted 1 month ago

I am so sorry that this was missed! I understand your frustration with this one. It just seems to be an awkward crossover between when you placed the order and when the magazine ceased publication. I have been in contact with you regarding this and already refunded the amount back to your account today. To add, We are not publishers. We are stockists of the magazine and have no control over anything to do with the magazine being published. This decision is therefore publishers and they pass on the information to us regarding this, So we can ensure to compensate for our subscribers. Thanks for your understanding and I can only apologise for this. Ellie :)

Posted 1 month ago

“Happy with the service and the no-quibble response when informed of a missed delivery, which was resolved by extending the order period”

Helpful Report

Posted 1 month ago

This is great too hear! I am so glad we could help you with your missed delivery and compensate accordingly. I am also grateful too hear your happy with the service and you would rate us 5 stars! Thanks so much for this as it means a lot. Kind Regards, Ellie😊

Posted 1 month ago

“Speedy service. Had the magazine I wanted.”

Helpful Report

Posted 1 month ago

I am so glad our service was speedy and you got the magazine you required and love! Thanks for taking the time to leave a review. Many Thanks, Ellie😊

Posted 1 month ago

Unique Magazines is rated 4.4 based on 7,178 reviews