Hi there!
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with our customer service team. If there’s anything else we can help with, please don’t hesitate to reach out.
Kind regards, The Unique Magazines Team
“A pleasure to deal with. I reorder over the phone. Always very courteous and efficient. The only problem I ever had, which was due to a misprint, was resolved immediately without hesitation and a fresh magazine was sent out to me. A company who cares about their clients.”
Hi Joyce,
Thank you so much for your lovely message. It truly means a lot to us! We're so pleased to hear that you've had such positive experiences ordering with us over the phone. It's always our goal to offer friendly, efficient service and to make sure any issues are resolved quickly and hassle-free. We really appreciate your continued support and kind words. It’s customers like you that make what we do so rewarding.
Best wishes, The Unique Magazines Team
Hi Lucília,
Thank you so much for your lovely message! We're absolutely delighted to hear that you’re enjoying the magazine and that it sparks your imagination. Your kind words mean a lot to the whole team.
Thank you for reading and for your support!
Warm wishes, The Unique Magazines Team
“I have been purchasing my grandsons comics now for about 4 years with Unique. They have great customer service and reordering is really simple. Plus my Grandson loves getting his magazines!”
Hi Frances,
Thank you so much for your kind message! We're so pleased to hear that you’ve been with us for four years, and that your grandson enjoys receiving his magazines! It’s lovely to know they bring him joy.
We really appreciate your continued support!
Warm regards, The Unique Magazines Team
Hi Tony,
Thank you for your lovely feedback! We're so glad to hear that you're happy with the regular delivery of Sudoku Grand Masters and that you've found our customer service helpful. We really appreciate your support and look forward to continuing to provide a reliable service.
Best wishes, The Unique Magazines Team
Hi Ilze,
Thank you for your message! We're so glad to hear that you're happy receiving your favourite magazine all the way in North America. It’s a pleasure to be able to deliver it to you! We truly appreciate your support.
Warm regards, The Unique Magazines Team
Hi Len, Thank you so much for your feedback!
We're really glad to hear the transaction was straightforward. We appreciate your suggestion regarding a wider range. it's definitely something we'll keep in mind for the future. In the meantime, we're pleased to know that what we offer has met your expectations.
Kind regards, The Unique Magazines Team
Hi Lucy,
Thank you for your feedback.
We’re sorry to hear that you were disappointed with the content of the magazine. As a retailer, we stock a wide range of titles but are not involved in the editorial content or production of the magazines themselves.
If you’d like help finding a travel magazine that offers more in-depth advice or practical content, we’d be happy to make some recommendations based on your preferences. Feel free to reach out to us at enquiries@uniquemagazines.co.uk, and we’ll be glad to assist you with any future orders.
Kind regards, The Unique Magazines Team
“Apparently you're not proofreading your magazines because you doxed Sleep Token. That's wildly unprofessional and disrespectful to a group of musicians that have made it extremely clear they do not want to share their identity. Their fans respect that so why won't you?”
Hi,
Thank you for your review.
We’d like to clarify that we are not the publishers of this magazine. Unique Magazines is a retailer that sells and distributes magazines, but we are not involved in their editorial content or production.
We recommend reaching out directly to the magazine’s publisher with your concerns, as they will be in the best position to respond.
Kind regards, The Unique Magazines Team
Hi Linda,
Thank you for your feedback, and we're really sorry to hear that you've had to purchase a replacement due to delayed deliveries.
We’ve sent you a private email so we can look into this further and resolve the issue for you directly.
Kind regards, The Unique Magazines Team
Hi Hannah, Thank you so much for your kind words!
We're really pleased to hear that you're happy with our service. Your feedback means a lot to the team. If there's ever anything we can do to help, please don't hesitate to get in touch.
Kind regards, The Unique Magazines Team
Hi Ragna,
Thank you for your lovely review! We’re so happy to hear you enjoy receiving your Killer Sudoku, there’s nothing quite like a fresh puzzle to dive into. Happy solving!
Best wishes, The Unique Magazines Team
Hi Prakash,
Thank you for your kind words! We're delighted to hear you were happy with our polite service, quick resolution, and fast delivery. We truly appreciate your feedback!
Kind regards, The Unique Magazines Team
Hi Wendy, Thank you so much for your kind words! 😊 We’re thrilled to hear you’re happy with the service and enjoying the magazine selection. Your support means a lot to us.
Best wishes, The Unique Magazines Team
Hi Sean, Thank you for taking the time to leave a review. We're so happy to hear that you look forward to your order each month. That truly means a lot to us.
We really appreciate your continued support and hope to keep providing you with your favourite reads for a long time to come!
Best wishes, The Unique Magazines Team
“I have been subscribed to Take a break magazine from Unique Magazines now for a few years & find it easy & good value for money when using the website”
Hi Gillian, Thank you so much for your kind words! We're delighted to hear that you've been enjoying your Take a Break subscription over the years and that you find our website easy to use and great value for money.
We really appreciate your continued support and look forward to keeping you stocked with your favourite reads!
Best wishes, The Unique Magazines Team
Hi Andrew,
Thank you for getting in touch. I’m very sorry to hear that you haven’t received your magazine.
Please rest assured that Unique Magazines is a legitimate business, and we’ve processed your refund as requested to resolve the issue promptly.
For future reference, you’re always welcome to contact our customer service team by phone on 0191 270 2800 or by email at enquiries@uniquemagazines.co.uk. We’re happy to help by resending a missing magazine, extending your subscription, or issuing a refund where needed.
We’re here to support you and will do our best to ensure this kind of issue doesn’t happen again.
Kind regards, The Unique Magazines Team
Hi Marie, Thank you for your kind words! We’re so pleased to hear that you found it easy to resubscribe and that you enjoy the wide range of magazines we offer.
Thanks again for your support. Happy reading!
Best wishes, The Unique Magazines Team
Hi Lorenzo, Thank you for your fantastic review!
We’re so pleased to hear that you’ve had a positive experience with our service as an international customer. It's important to us that we offer a reliable and efficient service and it's great to know it’s making a difference for our customers.
We really appreciate your recommendation and look forward servicing you again!
Best wishes, The Unique Magazines Team
