Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,600 Reviews

85 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Unique Magazines made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bunker is an excellent magazine.”

Helpful Report

Posted 3 months ago

I'm glad we can provide you with the magazines you love! Thank you for leaving a review James. Many thanks, Megan 😊

Posted 3 months ago

“Speedy delivery and always well packaged, much appreciated. I was unable to track down a copy of Daphne's diary in local shops, and thankfully found yourselves!”

Helpful Report

Posted 3 months ago

Thank you for leaving a review Pam! I'm happy to hear we were able to provide you with the copy of Daphne's Diary you were looking for when others couldn't. Many thanks, Megan 😊

Posted 3 months ago

“great”

Helpful Report

Posted 3 months ago

Thank you for leaving a five star review!

Posted 3 months ago

“Excellent service and prompt delivery”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience with us. Many thanks, Megan 😊

Posted 3 months ago

“Always a fantastic service from Unique Magazines. The magazines arrive quickly, and are securely protected in sturdy envelopes. I will always use Unique Magazines to buy hard to get magazines.”

Helpful Report

Posted 3 months ago

We're absolutely thrilled to hear that you always receive fantastic service with us. We really appreciate you taking the time to leave a review. Many thanks, Megan 😊

Posted 3 months ago

“So nice to have my weekly delivery always on time”

Helpful Report

Posted 3 months ago

Thank you for leaving a review! I'm so glad we can reliably deliver your magazine on time. Many thanks, Megan 😊

Posted 3 months ago

“I’m very happy to have the magazines delivered to my door.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review Tina! I'm glad we can provide you with this service. Many thanks, Megan

Posted 3 months ago

“Shipping to Romania took almost 4 weeks, but at least I received the magazine!”

Helpful Report

Posted 3 months ago

Thank you for leaving a review Erik and I apologise for the delayed delivery. We ask our customers in Europe to wait a maximum of 15 working days from dispatch for their magazine to arrive. If it does not arrive within this time frame please contact us and we will be more than happy to compensate you. I hope this helps, Megan Houseman.

Posted 3 months ago

“A very efficient and courteous service as usual.”

Helpful Report

Posted 3 months ago

That is such a kind review thankyou! If you think there is anything we can do to achieve 5 stars please do let me know. Thanks, Ellie😊

Posted 3 months ago

“not happy; odered magazine in May nothing has come and need refund”

Helpful Report

Posted 3 months ago

I can see my operations manager refunded this for you on the 10th of July 2024. Thanks so much for your patience and understanding with this and apologies for any inconvenience caused. Thanks, Ellie😊

Posted 3 months ago

“Hqve not received the order.”

Helpful Report

Posted 3 months ago

I can confirm the first issue of your subscription was sent to Ireland on the 11th of July 2024. This can take a maximum of 15 working days to arrive to Ireland taking us to around this weekend. If you can allow this maximum time scale, it would be much appreciated. If this does not arrive please let us know so we can help resolve this further. Thanks for your patience. Many Thanks, Ellie😊

Posted 3 months ago

“Great customer service and updates re dispatch appreciated.”

Helpful Report

Posted 3 months ago

I am so happy we could offer great customer service and you appreciate the updates through the process of ordering with us. This review means so much to us, so thankyou! Ellie😊

Posted 3 months ago

“Very good delivery and lots of choice.”

Helpful Report

Posted 3 months ago

I am thrilled the delivery was good and you felt spoilt for choice with our magazines! Thanks a lot, Ellie😊

Posted 3 months ago

“You are a wonderful company with an amazing selection of magazines. Use of website is very easy and available on all devices. Delivery is prompt and I look forward to receiving my magazines in the mail. Thank you.”

Helpful Report

Posted 3 months ago

This is such a lovely review, thanks Judy! We pride ourselves in our service and the selection of magazines we offer. Our website was also recently upgraded and so we are thrilled it is easy for you to use! This is such a kind review and we are so happy we have offered such a brilliant service. Thanks a lot, Ellie😊

Posted 3 months ago

“Great product and great service. Shipping is always killer living over here in Nz but Unique Magazines always make sure to package my magazine’s nice and safe.”

Helpful Report

Posted 3 months ago

I am thrilled to hear your happy with both the product and service we offer! I am also super happy we could ensure to have this packaged nice and safe for it's journey over to you in New Zealand. Thanks for taking the time to leave your feedback as this means so much to us! Many Thanks, Ellie😊

Posted 3 months ago

“Bought What On Earth magazine for 8 year old girl. she loves it.”

Helpful Report

Posted 3 months ago

I am so thrilled she loves this, as it truly is a brilliant magazine. Thanks for leaving your feedback. Thanks, Ellie😊

Posted 3 months ago

“I love the wonderful Daphne's diary”

Helpful Report

Posted 3 months ago

I am so glad you love this beautiful magazine just as much as we do! Thanks so much for feedback as this is much appreciated. Many Thanks, Ellie😊

Posted 3 months ago

“I enjoy the books very much, however the new price may give me reason to rethink ordering after this subscription runs out. The service I've received in the past has been great. Thank you Wendy Alexander”

Helpful Report

Posted 3 months ago

Hi, I am so glad you enjoy your Relax With Art books! I understand there is no longer a discount in price for this subscription. We used to work on behalf of publishers, fulfilling dispatch for them but we now get our stock from them and work independently to fulfil these. This means unfortunately, we can no longer offer the free postage option which was available previously with publishers. Thanks for your understanding and apologies for any inconvenience. Many Thanks, Ellie😊

Posted 3 months ago

“Very good. Very quick, very satisfactory.thank you.”

Helpful Report

Posted 3 months ago

This is lovely to hear! I am glad the service is good, fast and up to scratch! Thanks a lot for your kind words. Thanks, Ellie😊

Posted 3 months ago

“The magazine is very good however not for delivery to France. Received much too late”

Helpful Report

Posted 3 months ago

Hi, I am so sorry to hear this. When we send What's on TV the weekly time sensitive magazines within the UK, we send them on a Tuesday 1st class and expect them to arrive in time for the listings to begin on the Saturday. Unfortunately, we cannot guarantee this service when sending to France. Although they are sent on a Tuesday via priority air mail, it is hard to guarantee the delivery in time for the listings. I am aware this is not ideal but when the magazine leaves us, it is really difficult to control the time scale in which magazines arrive. I am aware your sub has now ended and you may be hesitant to renew, which is understandable. We do not often get orders for TV mags overseas for this reason. I am sorry we cannot send these any quicker and the service included some late issues. This is not the service we wish for our customers. Thanks a lot for your patience and understanding and if you need anything else regarding this, please do feel free to contact me personally: ellie.purvis@uniquemagazines.co.uk. Thanks, Ellie😊

Posted 3 months ago

Unique Magazines is rated 4.4 based on 7,600 reviews