Hi Helen,
Thank you for your review! We’re so happy to hear that your magazine helps you share a bit of your family’s life in Australia. Hopefully, we can continue to improve our service and earn a five-star review from you next time 🙂
All the best, The Unique Magazines Team
Hi Janet,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience and are delighted to hear that our team has been helpful, friendly, and efficient when assisting you over the phone. Your continued support means a lot to us!
Best, The Unique Magazines Team
Hi Sue,
Thank you for your 5 star review! We are so glad you are enjoying our service, and we hope we can continue to serve you to a high standard😊
All the best, The Unique Magazines Team
Hi Sigal,
Thank you for leaving your review, and we’re very sorry to hear that you haven’t received any of your magazines so far.
Please rest assured that your magazines have been dispatched. However, due to ongoing international delivery issues, there may have been factors beyond our control that have caused delays with your order.
We sincerely apologise for any inconvenience this has caused. I’ve also sent you a private email so we can discuss your order details further and help resolve this for you as quickly as possible.
Best regards, The Unique Magazines Team
“Received initial magazine with the order, but over 6 weeks later I have not received next instalment. Tried to contact them by phone in October 25 and their telephone was answered by a recording message saying that the phone lines were closed until 18th September.”
Hi Adele,
Thank you for taking the time to leave your review. We’re very sorry to hear about the delay between your magazine deliveries.
Unfortunately, as we’re not the publisher of this title, the release schedule is outside of our control. However, according to the information we’ve received from the publisher of Art, Draw and Create magazine, the next issue is due to go on sale on 29th October.
If you’d prefer not to wait until then, we’d be happy to swap one issue of your subscription for a different title, so you can enjoy another magazine in the meantime.
Please let us know if you’d like to go ahead with this, and we’ll arrange for the replacement magazine to be dispatched this week.
All the best, The Unique Magazines Team
Hi Ian, Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying our wide range of magazines, from sport and nature to TV and beyond. We really appreciate your support and hope you continue to discover new favourites with us!
All the best, The Unique Magazines Team
Hi Tegid, Thank you so much for your kind review! We’re delighted to hear that you’re enjoying having your favourite US magazine delivered straight to your new home in the UK. We’re so glad we could bring a little piece of home to you.
Welcome to the UK!
All the best, The Unique Magazines Team
Hi Peter, Thank you so much for your lovely review! We’re really pleased to hear that you’re enjoying the Sudoku book and that it’s keeping you happily occupied for hours. It’s great to know you found the ordering process easy and the price good value too!
Enjoy puzzling, and thanks again for choosing us.
All the best, The Unique Magazines Team
“Very relatable service ! Magazines arrive in pristine condition love the way they tell us when magazine has been dispatched . Royal Mail let them down as very lazy delivery. However can’t fault Unique Magazines. Definitely would recommend.”
Hi Genevieve,
Thank you so much for your 5-star review!
We pride ourselves on delivering first-class service to all our customers, and we’re overjoyed to hear that your magazine arrived in pristine condition. We’re also glad you appreciate our renewal reminders and updates about when your next issue is on its way.
Although a few customers occasionally experience delays with Royal Mail, we always want to reassure everyone that we’re happy to reimburse any missing magazines.
Thank you again for recommending our business - it’s greatly appreciated!
All the best, The Unique Magazines Team
“I have found the service very efficient and delivery prompt. Unique Magazines have provided a useful service when I want to buy an occasional copy of a magazine not stocked in local newsagents. Thank you.”
Hi there,
Thank you so much for your kind words! We’re really glad to hear you’ve found our service efficient and that we’ve been able to help you get the magazines you’re looking for.
We truly appreciate your support!
All the best,
The Unique Magazines Team
Hi there,
Thank you for your feedback. I’m sorry to hear that the issue you received wasn’t quite what you were hoping for and that you prefer the more challenging sudoku editions.
Unfortunately, we don’t control the content of each issue, as this is determined by the publisher, but we completely understand your preference. If you would like any help ordering a challenging Sudoku magazine in the future, our lovely customer service team are happy to help!
All the best,
The Unique Magazines Team
Hi Ian,
Thank you for taking the time to leave your review.
We’re sorry to hear that you’ve had mixed feelings about the service so far. I’ve checked your order and can see that when you placed it on 1st September, you selected to start with the next available issue, which went on sale from 6th October.
As Golf Digest is a bi-monthly publication, it appears this delay was simply due to timing - unfortunately, we didn’t have stock available at the point you placed your order.
Going forward, everything should now run smoothly. I can confirm that your next issue, the October issue, is due for delivery on 11th November.
If you experience any further delays, please don’t hesitate to get in touch and we’ll do our best to resolve the issue for you.
All the best,
The Unique Magazines Team
“Absolutely waste of money! No wonder you had it in a sealed envelope. Majority of pages are adverts, not alot about Christmas in it. Very disappointed.”
Hi Lainee,
Thank you for taking the time to leave a review.
I’m really sorry to hear that the magazine wasn’t what you expected. Unfortunately, we’re not the publishers of this title - we’re a retailer that sells and distributes magazines from a wide range of publishers.
We completely understand your disappointment and apologise that this issue didn’t meet your expectations. Your feedback is appreciated, and we’ll be sure to pass it on to the publisher for consideration.
All the best,
The Unique Magazines Team
Hi Dorothy,
Thank you so much for your five-star review! We really pride ourselves on our service, so we truly appreciate your positive feedback.
All the best,
The Unique Magazines Team
Hi Dorothy,
Thank you so much for your five-star review! We really pride ourselves on our service, so we truly appreciate your positive feedback.
All the best, The Unique Magazines Team
Hi Jackie, Thank you so much for your continued support! 😊
We’re delighted to hear you’ve been happy with our service over the years, it really means a lot to us.
All the best, The Unique Magazines team
Hi there, Thank you for your 5* review!
I hope we can continue to serve to you to a high standard going forward in the future.
All the best, The Unique Magazines Team
