Hi Jacqui,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the magazine and finding the articles interesting.
Best regards,
The Unique Magazines Team
“This is a very easy way for me to buy magazines by subscription however I am always concerned that my subscription will be renewed without my approval. I love to try various magazines, for inspiration, interest etc. To have them delivered to the door is a great service. But I have found it difficult for me to keep an eye on the end of the subscription. Yes, I know I am responsible for what I order etc, but would love good communicaiton between subscriptions and myself. But I love the choice of magazines there are.”
Hi Sue,
Thank you so much for your kind feedback. We’re really pleased to hear you’re enjoying the service and the variety of magazines available.
Just to reassure you, your subscription is for 8 issues over 12 months only. Once this subscription finishes, we will not take any further payments without your approval, and no further magazines will be sent unless you choose to continue. You can rest assured we won’t send anything you don’t want or require.
We’ll also make sure communication is clear around the end of your subscription, so you always feel in control.
Thanks again for your support, and we’re delighted you’re enjoying discovering new magazines with us!
Best regards,
The Unique Magazines Team
“These are the only puzz-mags that really stretch my brain and give me a mental workout. My vocabulary has improved and I thought it was excellent before I started with the magazines but I have learned many more words. Fantastic.”
Hi Sharon, Thank you for such wonderful feedback! It’s fantastic to hear that the magazines not only give you a real mental workout but have also helped expand your vocabulary. We’re so pleased you’re enjoying them and finding them both challenging and rewarding.
Kind regards, The Unique Magazines Team
Hi Sandra, Thank you so much for your lovely feedback!
We’re delighted to hear you’ve been with us since Covid and that your weekly TV magazine delivery has become a treat you can rely on. It means a lot to know we’re helping you never miss an issue.
Kind regards, The Unique Magazines Team
Hi There, Thank you for your 5* review!
We are very glad to hear that all copies of your magazines have arrived safely. We hope we can continue to serve you in the future.
Best wishes, The Unique Magazines Team
“I signed up and paid for a magazine that i have now discovered ceased producing hard copy last March 2025. I find it unacceptable that you took my money, held it for some time and then advised that they may have ceased production. This is not acceptable.”
Hi George, Thank you for getting in touch, and I’m very sorry for the frustration this has caused. I completely understand how disappointing it must be to find out that the magazine you subscribed to has ceased producing hard copies.
We only became aware of the production changes after your order was placed, which is why the payment was initially processed. Please be assured that we have arranged a full refund for you now.
Again, I apologise for the inconvenience and disappointment this has caused, and thank you for bringing it to our attention.
Kind regards, The Unique Magazines Team
Hi Vesa, That’s great to hear! We’re so pleased you’re enjoying the Sudoku, and it’s wonderful to know Tours is your favourite. Thanks for sharing your feedback!
Kind regards, The Unique Magazines Team
“These are lovely clouful magazines so full of everything. Anyone could find something for them. A Mgazine that you can pick up and put down at your leisure. I would recommend it.”
Hi Yvette, Thank you so much for your kind words!
We’re delighted to hear you’re enjoying the magazines and finding them so colourful and full of variety. It’s wonderful that you’d recommend them, and we really appreciate you taking the time to share your thoughts.
Best wishes, The Unique Magazines Team
Hi there,
Thank you so much for taking the time to leave us a 5⭐ review! We’re delighted to hear that your mum enjoys receiving her TV guide each week and reading the articles inside. We truly appreciate your feedback and look forward to continuing to provide you with a high level of service.
Best wishes, The Unique Magazines Team
Hi Vicki, Thank you so much for your kind feedback. We’re delighted to hear you found it easy to order and that your delivery arrived quickly.
We really appreciate you taking the time to let us know.
Kind regards, The Unique Magazines Team
Hi Michelle, Thank you for your kind words! We’re delighted to hear you received your magazines so quickly, even before they hit the shops! It’s great to know you’re happy with our service.
Best wishes, The Unique Magazines Team
Hi Rick, We’re so glad your order reached you quickly! We always do our best to make sure our customers in the States get their magazines safely, and we’ll keep working hard to get them to you without delay.
Best wishes, The Unique Magazines Team
Hi there, Thank you so much for your lovely feedback! We’re really pleased to hear your magazines arrived quickly and safely. It means a lot to know you’re happy with your order, and we look forward to sending you more whenever you need them.
Best wishes, The Unique Magazines Team
“Paris Match is delivered to me every week without fuss and for which,thank you.I often struggle to read certain articles, but that's surely the reason for ordering it! No regrets.”
Hi Richard, Thank you for your lovely feedback! We’re so pleased your Paris Match arrives each week without fuss, and it’s great to hear you’re enjoying the challenge of reading it. No regrets indeed!
Best wishes, The Unique Magazines Team
Hi Rosemarie, That’s wonderful to hear! We’re so glad your grandson is over the moon with his magazine. Thank you for sharing!
Best wishes, The Unique Magazines Team
“I have been with Unique Magazines for several years now and am more than satisfied. Everyone is kind and helpful. Why try somewhere else when l am happy with what l have and so are my grandchildren. Bethan”
Hi Isla, Thank you so much! We’re delighted to hear that you and your grandchildren are happy with our service. It means a lot to us that you’ve been with Unique Magazines for several years, and we truly appreciate your loyalty and kind words.
Best wishes, The Unique Magazines Team
“There was some delay in presenting the bill for the magazines, due, I think, to a certain lack of communication between departments. And there was no need for two parcels, as it doubled the cost of the postage. Otherwise, the staff were friendly and efficient.”
Hi Paul,
Thank you for your feedback. We’re pleased you found our staff friendly and efficient. We always post magazines as quickly as possible, and occasionally this means sending more than one parcel to avoid unnecessary delays.
Best wishes, The Unique Magazines Team
Hi Kayley,
Thank you so much for your lovely review. We’re delighted to hear that you’re enjoying our product, and we hope we can continue to impress you in the future.
Best wishes, The Unique Magazines Team
“I ordered a magazine from this website and it was dispatched on July 25th. The magazines I ordered from other UK websites AFTER this magazine already arrived and this one hasn’t. And the worst part is, when I emailed costumer service , they told me I had to wait until August 29th before they even consider refunding me!! Needless to say I won’t be ordering from this website again and now I will have to wait until the end of the month to ask for a refund.”
Hi Salman, Thank you for your review and I’m really sorry to hear you’re disappointed.
As your delivery address is in Saudi Arabia, your order falls under our Rest of World delivery terms, which advise that although most parcels typically arrive within 7–10 days, international orders can take up to 30 working days due to customs and overseas transit times.
Because your magazine was dispatched on 25th July, we’re unable to class it as missing until 30 working days have passed, which is why our customer service team advised we could look into a refund or replacement from 29th August. This policy is in place to allow time for international deliveries to clear customs and reach you, and is clearly stated in our delivery information to ensure transparency for all customers ordering worldwide.
We completely understand the frustration with delays and really appreciate your patience. Hopefully your magazine will arrive very soon, but if not, please be assured that from 29th August we’ll be happy to help with either a refund in line with our delivery promise.
Regards,
Jessica
Customer Communications & Marketing Specialist
