Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,395 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,395 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the spaced out word searchers. Friendly people and helpful people to talk to. Keep up the good word.”

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Posted 3 months ago

Thank you so much for your review. We're always more than happy to help ! Many thanks, Megan.

Posted 3 months ago

“Really courteous. knowledgeable and patient staff made the ordering process a pleasure.”

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Posted 3 months ago

Thanks so much for such a positive review Cathy, we pride ourselves on customer service and it's great to hear you have had such a good experience! Many thanks, Megan.

Posted 3 months ago

“Excellent service with delivery as promised”

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Posted 3 months ago

I'm happy that you found our service excellent! Thank you for the five star review. Many thanks, Megan.

Posted 3 months ago

“My brother Alex , just loves”

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Posted 3 months ago

I'm so glad your subscriptions are being enjoyed! Many thanks, Megan.

Posted 3 months ago

“Ordered it as a Christmas present, said the first copy would arrive on 19th December and I'm still waiting for it today 7th of January.”

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Posted 3 months ago

Hi Andrew, I can see that you have started your subscription with Issue 25, which does not go on sale until the 18th January. Please get in contact if you like your subscription to start with the current issue. I apologise for any confusion on the matter. Many thanks, Megan

Posted 3 months ago

“Definitely 5 out of 5 star, I've ordered from Unique Magazines for the past few years and highly recommend them. They source a diverse number of magazines and aleays go above and beyond to help. Everyone is super friendly and you are kept in the loop via email. I'll definitely order again from them!”

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Posted 3 months ago

Thank you for your glowing review. We appreciate such a positive review from a loyal customer! Many thanks, Megan.

Posted 3 months ago

“Magazine was exactly as described and was dispatched on time”

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Posted 3 months ago

I am so glad the magazine arrived as expected and in a timely manner. This is so important to us! Thanks, Ellie😊

Posted 2 months ago

“This magazine was ridiculously expensive, cover price £1.85 was charged £4.04! How can you justify such a inflated price when it took over 2 weeks to arrive and was posted 2nd class postage!”

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Posted 3 months ago

Hi Erica, I appreciate your feedback. I'm sorry for the delayed delivery, we usually find that magazines arrive a maximum of 7 working days from dispatch. Again, I apologise that you did not find this the case. - Megan

Posted 3 months ago

“simply the best in every way......customer service, breadth of offering, ie range of magazines, and delivery (incl' into Europe).”

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Posted 3 months ago

This is such a kind review. Thanks so much for your lovely comments as this is so important to us! Thanks for choosing unique magazines, Ellie😊

Posted 2 months ago

“Very efficient service .”

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Posted 3 months ago

Thanks for the review! I am glad our speedy service has impressed. Thanks, Ellie

Posted 2 months ago

“I'm very pleased with the service.”

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Posted 3 months ago

Amazing too hear this. If there is anything we can do to achieve a full 5 stars please let us know. Many Thanks, Ellie😊

Posted 3 months ago

“I bought a subscription as a gift. The first magazine turned up on time, so the recipient was very happy about that. Seems like a good service. Price was very good as well.”

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Posted 3 months ago

I am so glad we could help you provide a gift someone would love! It sounds like overall, A good service has been provided and we are so happy this has been the case. Thanks a lot, Ellie😊

Posted 2 months ago

“The magazines were delivered on time. I had to wait for an extra 2 days for the magazines to arrive.”

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Posted 3 months ago

“Very good communications and prompt delivery of a puzzle book which is difficult to find in the shops.”

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Posted 3 months ago

I am glad we could make this magazine accessible for you and that you enjoy the contents of the sudoku puzzles! Thanks for taking the time to leave your feedback as this is really important to us. Many Thanks, Ellie😊

Posted 3 months ago

“Have not received the magazine edition I purchased.”

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Posted 3 months ago

Hi Cathy, The on sale date for Milieu was the 05/01/24, we have not yet received the magazine into stock unfortunately. We are in contact with the supplier to find out why this is. I apologise for any inconvenience and will be in contact via email regarding updates. Many Thanks, Megan

Posted 3 months ago

“Excellent TV Magazine. Very informative and a good read.”

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Posted 3 months ago

TV Choice is a really excellent magazine and we love it too! Thanks for taking the time to leave your feedback as this means a lot to us. Many Thanks, Ellie😊

Posted 3 months ago

“Cannot think how it can be improved magazines came very quickly in perfect condition, so Thank You Very Much”

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Posted 3 months ago

I am thrilled your magazine arrived quickly and in good condition! This is so important to us. Thanks for taking the time to leave a review. Many Thanks, Ellie😊

Posted 3 months ago

“I was impressed with the presentation of the magazine box etc. Delivery was excellent”

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Posted 3 months ago

This is great too hear! We pride ourselves in the presentation of our magazines and quick delivery so customers can get their magazine fix! Thanks so much for leaving your feedback, As this is really important to us. Thanks, Ellie😊

Posted 3 months ago

“Gave it to my Grandaughter age 10yrs. She doesn't ride yet, but would love to, so the magazine was a little bit above her. Never the less she loved it.”

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Posted 3 months ago

I am so glad she loved this regardless! I hope she get's into riding soon and loves it😊Thanks, Ellie

Posted 3 months ago

“I was very surprised to receive a request to review Unique Magazines as I had already contacted them direct to express my concern with the lack of clarity on the website for magazine descriptions that led me to purchase an out of date magazine that I had not intended to buy. They refused to refund me. Update - I am very saddened by the customer service experienced, including their response to this review that they sent me an email asking me to complete. Laughing emojis, refusing to address the issue of lack of clarity around the descriptions on the website, and refusing a refund, is not a good customer experience. Update - I have now received another email seeking another review from me. The ongoing interactions are not making me change my decision to not order through this company again.”

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Posted 3 months ago

The christmas issue of Radio Times clearly showed as 'XMAS 23'. We thought this created more clarity on how to order the christmas issue specifically. We provided the issue you ordered online and so therefore, We were unable to provide a refund. The request to review your purchase is automatic. I am sorry for any inconvenience. Thanks, Ellie😊

Posted 3 months ago

Unique Magazines is rated 4.4 based on 7,395 reviews