Hi June, Thank you so much for your kind words! We're really glad to hear you found our service efficient and friendly, that's exactly what we aim for. If there's anything else you need, we're always happy to help! 😊
Best wishes, The Unique Magazines Team
Hi,
Thank you for your review! We're so glad to hear you're enjoying The Big Sudoku, it’s great to know the puzzles are keeping you challenged right from page one! If you ever have any questions or need help with your subscription, we’re always here to assist.
Happy puzzling!
The Unique Magazines Team
“We bought a subscription for some friends but they hadn’t received one of the magazines. I phoned Unique and a very helpful lady called Ellie Purvis looked into this and arranged for the said magazine to be delivered. Many thanks for excellent customer service.”
Hi,
Thank you so much for your kind review! We're really pleased to hear that Ellie was able to assist you and get the missing magazine sorted quickly. Providing excellent customer service is very important to us, so it's lovely to know you had a positive experience. We'll be sure to pass your thanks on to Ellie!
If there's anything else we can help with in the future, please don't hesitate to get in touch.
Best wishes, The Unique Magazines Team
“Bought a subscription for my elderly mother of what’s on tv ..on issue 4 and not had any issues yet .. it’s imperative it arrives on time as otherwise would be no good .. so far so good !!”
Hi Beverly,
Thank you for your review! We're glad to hear that you've been happy with the service so far. If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know, we’re always happy to help.
Best wishes, The Unique Magazines Team
Hi Rapali, Thank you so much for your feedback! We love hearing that you found what you needed quickly and received it without any hassle. If there’s anything else we can do to make your experience even better, just let us know. Enjoy your read!
Best wishes, The Unique Magazines Team
“I ordered TV choice to be delivered every week to my mother who is in a nursing home. This only came once on time. It was then not delivered the second or third week so I therefore cancelled the subscription.”
Hi Jean,
We’re really sorry to hear about your experience and sincerely apologise for the inconvenience caused. We understand how important it is for your mother to receive TV Choice on time, especially in a nursing home setting.
Please be assured that we dispatch TV magazines every Tuesday via Royal Mail First Class. Unfortunately, any delivery delays are beyond our control once the item leaves our warehouse, but we completely appreciate how frustrating and disappointing this must have been for you.
We’ve processed your cancellation and refund as requested. Once again, we’re very sorry for the disruption and thank you for giving us a try. If there's anything we can do to assist further, please don’t hesitate to get in touch.
Kind regards,
The Unique Magazines Team
Hi Derrick, Thank you for your review!
We’re so pleased to hear that the first edition of your new magazine arrived promptly. If there’s anything we can do to improve your experience further and make the service 5* stars, we’d love to hear your feedback.
Thanks again for choosing Unique Magazines!
Kind regards, The Unique Magazines Team
Hi there!
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with our customer service team. If there’s anything else we can help with, please don’t hesitate to reach out.
Kind regards, The Unique Magazines Team
“A pleasure to deal with. I reorder over the phone. Always very courteous and efficient. The only problem I ever had, which was due to a misprint, was resolved immediately without hesitation and a fresh magazine was sent out to me. A company who cares about their clients.”
Hi Joyce,
Thank you so much for your lovely message. It truly means a lot to us! We're so pleased to hear that you've had such positive experiences ordering with us over the phone. It's always our goal to offer friendly, efficient service and to make sure any issues are resolved quickly and hassle-free. We really appreciate your continued support and kind words. It’s customers like you that make what we do so rewarding.
Best wishes, The Unique Magazines Team
Hi Lucília,
Thank you so much for your lovely message! We're absolutely delighted to hear that you’re enjoying the magazine and that it sparks your imagination. Your kind words mean a lot to the whole team.
Thank you for reading and for your support!
Warm wishes, The Unique Magazines Team
“I have been purchasing my grandsons comics now for about 4 years with Unique. They have great customer service and reordering is really simple. Plus my Grandson loves getting his magazines!”
Hi Frances,
Thank you so much for your kind message! We're so pleased to hear that you’ve been with us for four years, and that your grandson enjoys receiving his magazines! It’s lovely to know they bring him joy.
We really appreciate your continued support!
Warm regards, The Unique Magazines Team
Hi Tony,
Thank you for your lovely feedback! We're so glad to hear that you're happy with the regular delivery of Sudoku Grand Masters and that you've found our customer service helpful. We really appreciate your support and look forward to continuing to provide a reliable service.
Best wishes, The Unique Magazines Team
Hi Ilze,
Thank you for your message! We're so glad to hear that you're happy receiving your favourite magazine all the way in North America. It’s a pleasure to be able to deliver it to you! We truly appreciate your support.
Warm regards, The Unique Magazines Team
Hi Len, Thank you so much for your feedback!
We're really glad to hear the transaction was straightforward. We appreciate your suggestion regarding a wider range. it's definitely something we'll keep in mind for the future. In the meantime, we're pleased to know that what we offer has met your expectations.
Kind regards, The Unique Magazines Team
Hi Lucy,
Thank you for your feedback.
We’re sorry to hear that you were disappointed with the content of the magazine. As a retailer, we stock a wide range of titles but are not involved in the editorial content or production of the magazines themselves.
If you’d like help finding a travel magazine that offers more in-depth advice or practical content, we’d be happy to make some recommendations based on your preferences. Feel free to reach out to us at enquiries@uniquemagazines.co.uk, and we’ll be glad to assist you with any future orders.
Kind regards, The Unique Magazines Team
“Apparently you're not proofreading your magazines because you doxed Sleep Token. That's wildly unprofessional and disrespectful to a group of musicians that have made it extremely clear they do not want to share their identity. Their fans respect that so why won't you?”
Hi,
Thank you for your review.
We’d like to clarify that we are not the publishers of this magazine. Unique Magazines is a retailer that sells and distributes magazines, but we are not involved in their editorial content or production.
We recommend reaching out directly to the magazine’s publisher with your concerns, as they will be in the best position to respond.
Kind regards, The Unique Magazines Team
Hi Linda,
Thank you for your feedback, and we're really sorry to hear that you've had to purchase a replacement due to delayed deliveries.
We’ve sent you a private email so we can look into this further and resolve the issue for you directly.
Kind regards, The Unique Magazines Team
Hi Hannah, Thank you so much for your kind words!
We're really pleased to hear that you're happy with our service. Your feedback means a lot to the team. If there's ever anything we can do to help, please don't hesitate to get in touch.
Kind regards, The Unique Magazines Team
Hi Ragna,
Thank you for your lovely review! We’re so happy to hear you enjoy receiving your Killer Sudoku, there’s nothing quite like a fresh puzzle to dive into. Happy solving!
Best wishes, The Unique Magazines Team
Hi Prakash,
Thank you for your kind words! We're delighted to hear you were happy with our polite service, quick resolution, and fast delivery. We truly appreciate your feedback!
Kind regards, The Unique Magazines Team
