Really disappointed. I am an American living in the U.K. I love to catch up on some of my favorite USA magazines, so thought I would try out Unique Magazine.
I ordered two magazine subscriptions at start of June or end of May.
The first magazine subscription, I’ve yet to even receive one issue. I was never made aware there would be a delay. No email or anything to inform me of this. I called yesterday, July 28th, to find out what was happening with this subscription. Told me I would start to receive on August 4th?!? I asked if these would be the latest issues, as my other subscription were almost a month old, and not new. She just said yes. I explained that if this wasn’t going to be the case I would like to be refunded. Just said they would be. Customer service is average at best.
The second magazine I did receive all 4 magazines, but they were not the latest editions of the magazine! I was under the impression they would be the up to date ones, but not the case. TBF both are weekly magazines, so even if they were a week or two behind, I would understand but you need to be clear and state this.
8 magazines, four yet to receive, £42 taken out immediately. I would not recommend nor use this company again.
3 years ago
Unique Magazines has a
4.4
average rating
from
7,388
reviews
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