My husband has used Universal previously, so when I discovered I had a nail in my Triumph Street Triple rear tyre I phoned up the Dartford centre. Rob was very helpful and said he may be able to fix it depending on where the nail is rather than just replacing the tyre. Im all for saving money at the moment this was music to my ears. Rob gave my bikes tyres a thorough looking over and advised that while the back tyre was fine and could be fixed but I should consider the front being replaced and have it matching the rear. Having only passed my test a few weeks previously it was reassuring that I was receiving good advice. Both tyres were all done and I was back on the road (carefully) within the hour. Big thank you to Rob and Lee for their hard work, for answering husbands bike maintenance queries and generally being nice guys who didn't mind me hovering. I had a great first experience with Universal in Dartford at the weekend and saved me from missing out on my first Brighton Ace Reunion Burnup!!!!