I want to start by saying I have NEVER met with anyone from this company [everything is online and painstaking]. They left me with a broken furnace all winter. and now I am still engaged in legal litigation with this company to have my "Wallet money" refunded. Initially, they refused to even refund my deposit, after nearly 6 months of e-mail correspondence, I have only had a portion of the money returned. Up&up appears to be a complete scam. I would NOT recommend dealing with them
