Kathryn Akural
The lampshades were lovely but too big so I had to return them. I returned them through UPS and was shocked to have to pay almost $44 for postage. That was my mistake, I guess, but I wish I had received guidance from UpgradeLights about how to return them when I emailed about that. I didn't know whether to return to Walmart or to UpgradeLights. The young lady gave me the UpgradeLights return address only. Again, it was my responsibility to have asked for further advice, but it would have been better business practice to have let me know the most inexpensive means of return. I can't believe I'd have been charged over $43 had I just returned them to Walmart.
6 months ago
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UpgradeLights.com has a 4.23 average rating from 304 reviews
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