My experience was awful. I find it very hard to Express the disappointment and sadness your establishment has caused my household. It is now thirty minutes passed midnight, on Christmas Eve. I am a single father of an exceptionally deserving, amazing 13 year old girl. My daughter wanted one thing, and one thing only from her father this Christmas. An iPhone X. I struggle ever single day to provide my daughter with what she deserves. I did absolutely EVERYTHING I could to come up with the money to give my daughter what she deserves. I gave my very last dollar to you people. I ordered the phone on Wednesday the 17th. Priority Shipping. Now its about to be Christmas morning, I CAN NOT sleep. Because I gave my money to you and I have absolutely nothing for my daughter on Christmas morning.