“I have bought 3 phones 2 iPhone 8’s and an iPhone XR so far, I couldn’t be happier!! The customer service is fantastic and they are very honest with the devices they sell! Cant beat the prices! Very satisfied”
“Someone had genuine interest in me as a customer. Broker and team went above and beyond to help me sell a token I wasn't confident I could handle myself. The best is their quality communication. A rare thing on the Internet today. They are quick, and the receipts are readily available. You do get what you pay for. Amazing.”
“I purchased my iphone 8 plus in February of 2020. It has been a good phone for the past nearly 4 years. My only complaint is that I discovered that my selfie camera has an issue when recording. The audio has a tendency to go up and down. By the time i discovered the issue I had already had the phone for well over a year. Other than that I have had no problems with my phone.”
“I got one phone, and then decided that I wanted a different one so - I have ordered, returned, gotten refunded and ordered anew with these people. And I have to say it was all seamless. I love the goal of creating less electronica waste by reusing it, and the phone that I have now works great.”
“I’ve purchased an iPad and an iPhone from upgrade. I have been completely satisfied. They’ve exceeded my expectations on both purchases. I highly recommend them.”
“Every time I buy from you guys I’m overly satisfied. Everything is at a reasonable price with reasonable shipping. This is my second time buying from you guys and there will be a third. In love with this website :).”
“On Nov. 1, 2021, I sent my Google Pixel 4 XL to UpTradeIt.com. They provided me with a FEDEX shipping label and I attached it to the box and shipped it on Nov. 3, 2021. On Nov 8, 2021, it was on the truck for delivery to them. However, UpTradeIt never received the package. I emailed the support team and was told that they would have to file a claim against FEDEX. The claim was submitted and denied by FEDEX. They provided a status update to me and they were going to call and find out why. I waited and waited and waited. I never heard back from the UpTradeIt Support Team since Dec. 6, 2021. I've tried multiple times to email and leave voice messages for someone to get back to me. I understand the package being lost is out of their hands, but I expect to be kept in the loop on things. As of today, Jan.19, 2022, it appears that I may be out the $245 offer and my phone. This has been a horrible experience with this company.
Update: The CEO contacted via phone and apologized for the incident and immediately sent me an echeck. He came across as sounding very sincere and provided an explanation of what happened. It sounds like the issue has been resolved.”
“It has been a. Very pleasant, and easy experience. I even bought the wrong phone and returned it to buy the correct model, with no hassle at all. I highly recommend UpTrade.”
“At first, I was very skeptical to place an order with uptrade, but later changed my mind and gave it a trial and honestly, that was one of the best things of my life. Delivery was awesome and very quick”
