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UpTrade Reviews

4.5 Rating 951 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

4.5

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

UpTrade 5 star review on 4th November 2021

UpTrade 5 star review on 4th November 2021

UpTrade 5 star review on 5th September 2021

UpTrade 5 star review on 29th August 2021

UpTrade 5 star review on 4th January 2021

UpTrade 1 star review on 15th December 2020

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my iphone 8 plus in February of 2020. It has been a good phone for the past nearly 4 years. My only complaint is that I discovered that my selfie camera has an issue when recording. The audio has a tendency to go up and down. By the time i discovered the issue I had already had the phone for well over a year. Other than that I have had no problems with my phone.”

Posted 4 months ago

“Great purchase. Item in mint condition, as described. This is my second purchase from Uptrade, and I'm quite pleased with the quality of the product, speed of delivery and ease of ordering. Thanks!”

Posted 2 years ago

“Service was good the phone worked perfectly except that the sim card a lot didn’t go in all the way and that wasn’t listed in the description other than that what i expected”

Posted 2 years ago

“Phone seemed brand new.”

Posted 2 years ago

“Phone was in good condition and worked. A great value.”

Posted 2 years ago

“Fast and great service.”

Posted 2 years ago

“I was happy to get a replacement phone for my college kid. I was looking at your “specials”, but I think I paid less before. Too bad, I would have picked up a spare, but I don’t dig false promos.”

Posted 2 years ago

“The phone is cosmetically perfect. The problem was App Store was locked and it took 2 weeks to get it unlocked as the phone was not recognized as belonging to me”

Posted 2 years ago

“the phone came nicely, air suctioned packaging. the phone was in great condition other than a few scratches near the charging port. Just be prepared that it doesn't come with a charger.”

Posted 2 years ago

“The phone was good working fine saw a mark that I didn't see in pictures but that was ok because it was unnoticeable and I didn't buy phone in mint condition so I don't blame them they said there will marks on body the screen had no scratches and the phone had 100 percent for 310 dollars but also this a legit company I was hesitating from buying a phone here but I ordered and got my phone so if you want a phone for cheap price buy it from here”

Posted 2 years ago

“I purchased my IPhone online with Uptrade and was pleased with my purchase. The phone is refurbished but it’s like a brand new phone.”

Posted 2 years ago

“Simple, quick transparent”

Posted 2 years ago

“GREAT ! Received my iPhone XR a few hours ago & it’s good so far . I got the condition “excellent “ & I mean...it really is excellent. There were no scratches on front or back . Only unnoticeable scratches along sides that you can see only really close up yourself & that was stated . Phone is exactly as advertised maybe even better😉. If your seeing this from my experience I’ll recommend you to purchase from them . ONLY THING I think they should start doing is putting the basic accessories in the box also I mean why not ? Again.. it went good !”

Posted 2 years ago

“my iPhone X came very quickly and this phone is my whole life and I was able to get the best quality phone 4 a low cost price :) I have had no issues out of it and I’ve had it for about 2 months ! UPTRADE IS THE PLUG .”

Posted 2 years ago

“really good service but unfortunately one of the speakers on the phone isn’t functional which wasnt mentioned”

Posted 2 years ago

“It does not come with a charger or an adapter both, they charge, and I think it is a much, however the phone works as planned I just think if they are going to fix it, invest in a battery and renew the old so we who want a good phone don’t have to do the extra work of worrying about it.”

Posted 2 years ago

“Phone came in good quality condition as expected at reasonable price.”

Posted 2 years ago

“Got exactly what I wanted for a decent price.”

Posted 2 years ago

“I wish it was made more clear on th checkout that the insurance ⁶is not included in the dinal pric3 like i thought it was and that i for it until i checked n i didn't buy it.. I only wanted it bc I could charger 😔”

Posted 2 years ago

“I've had great experiences thru uptrade. Much better quality refurbished product Then there competitor BMrkt. Good team of people. 4.6 out of 5.”

Posted 3 years ago

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UpTrade is rated 4.5 based on 951 reviews