I had made many purchases before and loved the work, which was beautifully handcrafted with care. So, I ordered another Eastvold credenza. However, this latest credenza had uneven shelving, which was left that after white-glove delivery without a word. I had to call and get someone to remedy the situation. The response was to even out the shelving. But, now I have many more holes in the credenza that expected, the doors have a slight gap, and the book-matching is off. Plus my floor was left a mess after drilling new holes. No one called to see if I was satisfied. I am still disappointed and I look at the credenza every day with sadness. It was an expensive purchase, and I should have had a complete replacement offer or at least discount for a subpar piece of furniture. Very displeased.