Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.77

4.8 Rating 194 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 12th April 2024

Danielle S

Urban Natural 5 star review on 7th January 2024

Ethan &

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our Cisco sofa. Very helpful service - not pushy. excellent delivery.”

Helpful Report

Posted 14 hours ago

“Beautiful, high quality furniture at fair prices. Great customer service. Design assistance is a nice touch. I would rate at four and half stars (half stars aren't an option) as the time to fulfill & deliver my order was long (take advantage of quick ship items if you can).”

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Posted 1 week ago

“I'm incredibly pleased with my purchases at Urban Natural. They are handsome, functional, durable and made with sustainable, beautiful materials. The delivery went incredibly smoothly, too. Highly recommend!”

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Posted 2 weeks ago

“I have only just discovered Urban Natural however it is a wonderful company which takes the utmost pride in customer satisfaction. Fast and safe shipping of pieces, a beautiful selection online to choose from, and really great prices. I am a huge fan and supporter of Urban Natural and cannot wait to shop there again in the future for all of my furniture needs!!”

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Posted 1 month ago

“Very nice selection of product. Had an issue with a piece and the customer service was excellent. They couldn't have been more accommodating in fixing the problem with the manufacturer and being proactive in resolving.”

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Posted 1 month ago

“Always such a pleasure to work with the reps. The products are beyond beautiful.”

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Posted 2 months ago

“This business seems to be well organized. Ordering on the website was straight forward. And this store has a lot of beautiful furniture and decor!”

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Posted 2 months ago

“Helpful, responsive customer service. Great product mix and great sales!”

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Posted 2 months ago

“Great service, great communication, great delivery as per usual.”

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Posted 2 months ago

“The quality of item is good. I think Urban Natural products are priced too high though.”

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Posted 2 months ago

“I read all reviews before ordering with this company….. everything good you read about thus business is true! Great products, customer service! Thank you!”

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Posted 3 months ago

“Appreciate the high quality of materials that Urban Natural uses in their products”

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Posted 3 months ago

“Y'all are an endless help to us and have done so much for our house in terms of comfort, style, and functionality. We will always look to Urban Natural first for our home furnishing needs.”

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Posted 3 months ago

“Beautiful furniture. Fair pricing. Long lead time.”

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Posted 3 months ago

“I've bought three sofas, a big comfy chair, and bed. I love all of it. Ali helped me buy all these items, he's great at what he does, and I'm a happy customer.”

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Posted 4 months ago

“Great service. Excellent product.”

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Posted 4 months ago

“I love my Hayden couch, it's worth the money. I got their green technology on the inside, too. Ali is always great to work with, customer service is stellar. I've bought other furniture, big ticket items, from Urban Natural, and love it all!”

Urban Natural 5 star review on 15th November 2023

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Posted 5 months ago

“Great customer service and immaculate delivery. Will be shopping at Urban Natural again.”

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Posted 5 months ago

“The company promised delivery in 3 months but it took 4. Secondly, I kept asking about a delivery date and kept getting the run around. The delivery company was also unaware of when delivery would occur and no one seem to know anything.”

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Posted 5 months ago

“We couldn't love our pull-out sofa more. It is beyond comfortable and looks amazing in the room. So easy to pull out and is a million times better than any other pull-out bed out there. Delivery was super easy and the staff at the store was excellent!”

Helpful Report

Posted 7 months ago

Urban Natural is rated 4.8 based on 194 reviews