Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.77

4.8 Rating 217 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 16th August 2024

Ariana L

Urban Natural 5 star review on 13th May 2024

Danielle S

Urban Natural 5 star review on 12th April 2024

Danielle S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two American Leather chairs through Urban Natural. The price was great--less than I could find anywhere else. I also received great service from Urban Natural staff (thanks, Christin!) to get a replacement when one of the chairs arrived damaged. I'm very happy with my chairs and with the way Urban Natural handled the situation to resolve it.”

Helpful Report

Posted 1 day ago

“Great customer support, fabric samples and designs!”

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Posted 1 day ago

“Great customer service and great products! Will buy from again.”

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Posted 1 day ago

“Urban Natural was respectful honest and customer service oriented! We’ll definitely be purchasing from them again.”

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Posted 1 month ago

“Furnishing an empty house is a daunting task! Laura's expertise with styles, colors, and textures was invaluable in helping me set up my new lake home. She was prompt to respond to all of my inquiries, and and always provided quality options that fit my needs and budget. I highly recommend Laura and the products at Urban Natural!”

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Posted 1 month ago

“return policy sucks”

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Posted 1 month ago

“Great products with really fantastic customer support. They went above and beyond helping me with an issue.”

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Posted 1 month ago

“Great products and service!”

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Posted 1 month ago

“Urban Natural made the buying process easy. They sent fabric samples quickly and were available when I had questions about lead time and the delivery process. Once I placed my order, they kept me up to date on the entire process. Delivery was early and went smoothly.”

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Posted 2 months ago

“I wanted a custom piece, and Urban Natural made the buying process very easy. They shipped fabric samples very quickly. When I was ready to order a representative answered all of my questions, and then once the order was placed, Urban Naturals did a great job of keeping me updated on the lead time and shipping process.”

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Posted 2 months ago

“I trust my furniture needs in Urban Natural. The quality of the items is wonderful and, when one piece of furniture couldn't actually get into the apartment, they promptly gave me a store credit in full. And the people I talked to were there for me and quick in assitance. Good job, Urban Natural!”

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Posted 3 months ago

“exceptionally curated store, wonderful and knowledgeable salespeople, competitive and fair prices (great sales).”

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Posted 3 months ago

“great sofa and easy delivery - thank you!”

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Posted 3 months ago

“5 out of 5 Stars - Exceptional Comfort and Style We recently purchased the Leander Oversized Swivel Chair from Urban Natural for one of our clients, and the experience has been nothing short of exceptional. The chair's Sherpa-style fabric is incredibly soft and cozy, providing unmatched comfort. Our clients are thrilled with the selection, praising both the quality and aesthetic appeal of this piece. The oversized design adds a luxurious feel, making it perfect for relaxing in any space. We highly recommend the Leander Chair and Urban Natural for their superior craftsmanship and stylish furniture. This is a definite 5 out of 5!”

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Posted 3 months ago

“Love my N701 Two seater sofa. Goes so well w my jr 1 bedroom apartment. Firm but comfy. Processing time was good, no issues, and shipping/delivery/white glove service, too.”

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Posted 4 months ago

“Great communication and help over the phone!”

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Posted 4 months ago

“We are so pleased with our purchase. The quality of the desk is outstanding and looks gorgeous in our office. Deliver and installation was perfect.”

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Posted 4 months ago

“Nice solid wood coat rack with puzzle like retractable hooks.”

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Posted 4 months ago

“Shopping at Urban Natural is a one of a kind, enjoyable experience. Whether its ordering custom furniture, in stock furniture or natural bedding items for myself or my extended family, Ali and his team are friendly and accommodating. I was so happy to find a local shop that carries well made, sustainable items. I joke that I wish I had more rooms to furnish so I could shop more often, but I've recommended friends and family to Urban Natural and tag along on their visits whenever I can. I highly recommend!”

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Posted 5 months ago

“We LOVE our Urban Natural luonto chair and have even had friends ask us where we got it. It's so comfortable for sitting as well as sleeping. The delivery was extremely smooth.”

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Posted 5 months ago

Urban Natural is rated 4.8 based on 217 reviews