I bought a skirt on 23 May. UO UK “shipped” it on 26 May. For 3 weeks, whenever I clicked on the tracking link, it said “Awaiting Carrier Pick Up.” On 15 Jun, UO said they’ve received my return and will proceed to refund me. I was flabbergasted as I’ve never received my skirt in the first place. Demanded that they refund me my shipping fee, as I believe they’ve never shipped it in the first place. They did refund me my shipping fee, but I’m terribly put off by their service. This is nothing but a scam. Will never purchase from such a dishonest company ever again.