Everyone was very helpful from buying to delivery. Brennan took my phone calls and helped me out on 2 weekends, Alex was great at scheduling the delivery and was able to do it the same week as purchased. The gentleman who delivered the shed (whose name I can't recall) was very patient and helpful at delivery. I chose a spot between two trees that ended up being much more difficult to put in the shed than originally thought due to its height. But the driver stuck with it and was able to squeeze it in long after I was willing to give up and put it somewhere else less convenient.