To whom it may concern, I have been buying products from UROTUNING for going on two years now and this has by far been the worst experience I have had with them. . . I purchased the CTS TURBO CATBACK EXHAUST for my Mk7.5 GTI just about a month ago. But upon arrival and installation it came to our attention immediately that the fitment was off and that a piece was likely missing or the wrong part was sent. . . Well after a whole week of emails back and forth did they finally realize that the reason for the gap is due to me already having a CTS DOWN PIPE and not the stock cat back like CTS “Assumes” you have already have without any disclaimers or written print stating that the catback will only work with a stock reduction pipe and that you need a larger price for a turboback fitting. . . So now that I’m two weeks into having a exhaust I still can’t install I’m left at Urotuning discretion of relaying info back to CTS in order to get the correct mid pipe from the TURBOBACK Exhaust kit. . . In order to ensure my exhaust will properly be installed. . . To say the very least I am very unhappy with how this has been dealt with and the lack of urgency to meet the customers needs or efforts to make things right for the customer. . . I will most certainly be looking to spending my money elsewhere for both of my vehicles moving forward.