Literally worse than the customer service at ECS. nobody had any correct information on why my turbo took so long after 5 weeks and the shipping was supposed to be expedited and took another week to get here after it finally shipped. Each rep I talked to had different info saying the housing were put together they were just waiting for packaging and the shipping label, or that they were waiting for the housing and they hadnt come in yet, or the housing would be here the next day. Like literally every story I was told from each rep was different so I just got ahold of Sheunk which is funny because I was told they were hard to reaach and they responded immediately and told me what was going on. Was offered swag and didn't get anything. Wouldn't even offer me some sort of discount, but I was getting discount codes from your marketing team everyday for different percentages off.