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Thomas S
Stopped ordering from Urotuning after my last order was received damaged. Although it was damaged, this is not the reason I won't be ordering from these fellas anymore. The customer service I received when I had an issue was horrendous as the first time I reached out I did not get a response. After I contacted them I was told "Oh yeah the tank, the damaged flo tank right". I was assured once they were in contact with their vendor they'd reach out, which is very understandable. By the end of the week I had to call the vendor directly to resolve the issue myself. I also sent an email after I resolved the issue and was told they were still waiting. AND THEN I WAS GHOSTED!!!! Lol I can spend my money anywhere online, it's not like these guys have competitive pricing or great customer service!!!!!! P.s damage was due to packaging and had nothing to do with Urotuning as they drop ship from vendor. Also all the other orders went smoothly, it's only when you have an issue you won't get service you deserve as a customer.
2 years ago
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UroTuning has a 4.7 average rating from 15,356 reviews