Khoa T
There is a glitch on the website where I cannot enter my specific vehicle (2015 hyundai genesis coupe) to search for parts. I was still able to get the coilovers I needed based on redirection from a google search. The inability to put in my vehicle caused me to order the wrong brake pads. The pads I ordered would not have fitted my vehicle's trim level that has the brembo calipers. The product details/description on the pads also did not include enough details for me to discern, but I should have been more diligent in verifying before the order. My coilover shipment was missing the rear dampening knob extensions that I ordered with them. I don't completely blame Urotuning as this was shipped directly from Silvers and likely due to the shipper. The price that I paid for the coilovers was really good though. I also spoke with Urotuning customer services and they were friendly, fast to respond and were eager to resolve the issues mentioned above. They cancelled the brake pad order expeditiously and were going to get me the extensions however, I also called silvers and silvers beat urotuning to the resolution by sending me the extensions that were missing. Will purchase more parts if they vehicle input can be fixed.
6 months ago
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UroTuning has a 4.7 average rating from 13,656 reviews

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