I dont know what takes longer, being on hold with these guys or with my doctor, horrible communication, didnt tell me that one of the products i ordered was on back order until way after i purchased(they labeled the product available) , and when they were finally able to ship one of the products out( the main thing i needed) they shipped out the wrong product, and i asked 3 times if the product that was being sent to me was a specific product due to there being a similar product on their website ,and i couldnt even get a full refund, only sToRe cReDiT, even thought i wasnt at fault