Anonymous
Got a mini WonderWand in my Ipsy amd really loved it, so ordered a full size from Ciate. The product I received seemed old; was dry and very flaky. Totally dried out my lashes and I experienced some lash thinning. I contacted the customer service, who asked me to send photos of the defective product and then offered to send a replacement. Still waiting for it to arrive (over a week and half). So disappointed! I am a professional makeup artist and a mascara junkie- thought I had finally found the perfect mascara for me! Hoping my replacement arrives soon and I feel differently :/
7 months ago
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US Ciate London has a 4.1 average rating from 3,078 reviews

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